Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 and we currently have two team members, with a strong foundation in place as we continue to grow. Before becoming an agent, I spent over 15 years in the telecommunications industry working in sales, business development, and sales management. That experience shaped how I lead today — with clear goals, strong customer focus, and a commitment to doing things the right way.

I have a bachelor’s degree in business management, and outside the office I’m a proud husband and dad to an 11-year-old son. We stay busy with sports and love being outdoors, snow skiing in the winter, boating in the summer, and enjoying everything our area has to offer. I’m also very involved in my son’s sports and spend a lot of time volunteering and helping where I can.

For our team, we offer three weeks of PTO, a paid 10-year term life policy, work-life balance, and we cover all licensing costs. Our culture is friendly, customer-first, and grounded in a simple belief: we always do what’s best for the customer.

We’re looking for someone who enjoys helping people, takes pride in doing quality work, and wants to be part of an agency where integrity and service come first. If you’re looking for a supportive office where you can grow and feel good about the work you do, we’d love to meet you.

ROLE DESCRIPTION:
TJ Hake - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.