Rental Supervisor
$18 per hourMountain Capital Partners
Rental Supervisor
Lee Canyon Resort - Las Vegas, NV 89124
Position Type Seasonal
Job Summary: Responsible for providing high-end customer service and supporting overall store operations. The Rental Supervisor directly oversees all aspects of day-to-day operations and the routine work of Rental Associates. This role upholds business standards, exercises sound decision-making authority, and serves as a knowledgeable representative of our brand while driving a positive culture within the rental shop.
Job Specifications:
- Starting Wage: $18.00/hr
- Employment Type: Winter Seasonal 2026/2027
- Shift Type: Full Time
Job Responsibilities
- Oversee daily operations of the Rental Shop to ensure smooth, efficient, and guest-focused service
- Support the Manager in opening/closing procedures, staffing assignments, and workflow management
- Ensure equipment inventory (skis, snowboards, boots, helmets, etc.) is organized, maintained, and rotated properly
- Monitor rental flow to reduce wait times and improve guest experience
- Supervise Rental Attendants, Leads, and support staff during assigned shifts
- Provide hands-on coaching, real-time feedback, and support adherence to service standards
- Protect company assets through effective loss prevention techniques and by managing inventory for rental products
- Manage operational budgets and payroll while aligning staffing and spending with operational needs
- Assist with training new employees on equipment handling, sizing, safety protocols, and guest service
- Promote a positive, inclusive, safety-first work environment
- Ensure all staff follow equipment safety guidelines, fitting procedures, and operational SOPs
- Monitor workspace for hazards; take immediate corrective action when needed
- Ensure compliance with rental waivers, age/weight guidelines, and equipment safety checks
- Other duties as assigned
Job Requirements
- High School Diploma or GED Equivalent.
- 1-2 years of experience in rentals, outdoor recreation, retail, or hospitality
- Previous supervisory or team-lead experience strongly preferred
- Experience working in a fast-paced, customer-facing environment
- Ability to work a flexible schedule including nights, holidays, and weekends
- Ability to lift 30-50 lbs regularly (moving equipment)
Vacancy posted 2 days ago
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