Optical Technician

Optical Technician Position

The Optical Technician must be able to work with our diverse base of customers (i.e. pediatric, adolescent, and adult) by delivering quality optical care and outstanding and friendly customer service establishing customer loyalty. The Optical Technician must be able to assist patients with eyeglasses ordering and fittings. The Optical Technician must also possess strong sales skills by demonstrating a high level of knowledge about our products and determining our patient's need for eyewear to recommend specific accessories and or enhancement for glasses.

Responsibilities:

Interpretation of prescriptions written by ophthalmologists and optometrists

Communicate with physician regarding questions or concerns about prescriptions and other eye-related issues

Measure bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers, using measuring devices

Assist in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions

Recommend specific lenses, lens coating, other lens enhancements, and frames to suit patient needs

Verify that finished lenses are ground to specifications Create work orders for lab technicians to ensure delivery of the proper lenses

Heat, shape, or bend plastic or metal frames in order to adjust eyeglasses to properly fit

Repair broken/damaged frames

Educate on proper wear and care of eyeglasses and contact lens

Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers, and mark up progressives correctly

Keeping track of orders, prescriptions, and inventory Arrange and maintain displays of optical merchandise Attend training workshops/meetings as scheduled

Other duties as assigned

Qualifications:

Associates must possess either a High School Diploma or GED

2 years of eyecare experience required

Ability to demonstrate eyehand coordination, manual/finger dexterity, agility, and color vision and depth perception with visual acuity correctable to 20/25 while fitting eyeglasses and contacts

Intermediate computer skills including Microsoft Office; especially Word, Excel, and PowerPoint

Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.

Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level

Self-motivated with strong organizational skills and superior attention to detail

Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes

Team player that develops strong collaborative working relationships with internal partners and can effectively engage and to build consensus among cross-functional teams Preferred Skills:

Apprentice Dispensing Optician License preferred

ABO and/or NCLE preferred

Company Benefits:

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.