Field Service Tech 1

Field Service Technician

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more.

As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.

Summary:

WesTech has an immediate opening for a Field Service Technician who will visit various job sites within the United States and internationally to perform install, maintenance, and training activities.

Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Some of the work that you will do:

• Startup of equipment, mechanical trouble shooting of problems and training of plant personnel.
• Visits clients with Agent, Regional Sales Manager, or Account Manager to understand current needs.
• Conduct shop inspections, installation of structural steel components at jobsite, erection and start-up supervision and assistance.
• Provide warranty repair and problem resolution.

Here are the skills that you need:

• High School Diploma, GED, or equivalent
• Valid driver's license and an acceptable Motor Vehicle Record
• Ability to complete domestic or international travel, including weekends and holidays, up to 80% of the time (90% of travel domestic, 10% of travel international)
• One or more years of experience completing mechanical or electrical repairs
• Ability to pass a criminal background, medical, or other related screenings as required by specific client locations
• Knowledge of or experience with steel fabrication, welding and inspection
• Ability to resolve basic electric/motor/VFD trouble shooting
• Ability to read and understand engineering detail drawings
• Excellent communication and customer service skills
• Excellent grammar, writing and proofreading skills
• Organizational and time management skills

Here are the skills that will set you apart:

• Two year or higher degree or certification in in a mechanical trade program, programming or engineering
• Three or more years of experience completing mechanical or electrical repairs.
• Ability to resolve basic electric/motor/VFD trouble shooting
• Ability to read and understand engineering detail drawings
• Knowledge of or experience detailing mechanical equipment similar in nature to WesTech equipment

Physical Requirements:

• Must be able to work at desk computer/phone system
• Some lifting may be involved (up to 50 lbs.), specifically when in the warehouse area(s)
• When at job sites will be required to inspect equipment. This may involve:
• Bending/stooping/walking on ladders, walkways, catwalks, (may involve heights).
• Exposure to elements; cold, heat, wet, and/or dark. May be in a safety harness.
• When in fabrication shop, may involve utilizing hands in and around mechanical parts.
• Comply with all safety regulations.
• May be required to be clean-shaven for proper usage of respiratory equipment.

Benefits and perks we offer:

• Competitive salary and performance-based annual bonuses
• Dollar for dollar 401K match of 6%
• Flexible work hours, hybrid schedules with remote work options
• Comprehensive health and wellness benefits package
• Company HSA contribution, Paid Parental Leave, Employee Assistance Program
• Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability
• PTO plan and Paid Holidays
• Tuition Reimbursement
• Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!

WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.