Licensed Customer Service Agent

Allstate Insurance Agency - John Tunnell

Job Description

Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

About the Role:
Join our dynamic team at Allstate Insurance Agency - Tunnell Agency s a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.

Responsibilities:

Assist clients with policy inquiries and coverage options.
Process policy changes, renewals, and claims efficiently.
Provide accurate quotes and information to potential customers.
Educate clients on insurance products and services.
Maintain client records and documentation with attention to detail.
Resolve customer issues and concerns with a positive attitude.
Collaborate with team members to enhance customer experience.
Stay updated on industry trends and regulations.

Requirements:

Must hold a valid Wisconsin insurance license.
Previous experience in customer service with Allstate preferred.
Strong communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Detail-oriented with excellent problem-solving abilities.
Proficient in using computer systems and software.
Positive attitude and a passion for helping others.
High school diploma or equivalent; further education is a plus.

About Us:
The Tunnell Allstate Insurance Agency has been serving the Lake Geneva community for over a decade. Our commitment to customer satisfaction and personalized service has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative culture that values growth, development, and work-life balance.

Apply

Vacancy posted 15 days ago

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