OSP Field Engineer

OSP Field Engineer

Smart City Telecom is a full-service telecommunications company that has been serving the residents and businesses of Celebration, Lake Buena Vista, and Bay Lake, Florida since 1969 and we're now expanding our service to the greater Central Florida market. With a deep heritage in delivering solutions, with a top-down commitment to customer satisfaction, Smart City Telecom provides cutting-edge Internet and voice services that are unrivaled in the industry.

While Smart City Telecom is continuously updating our products and services to make sure that we deliver the highest quality, we continue to live by the core values upon which we were founded. Above all else, we operate with integrity without compromise – we deliver what we say we will deliver, and we do right by all our customers, business partners, and vendors.

We are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We strive to assist our team members in accomplishing both individual and overall organizational goals. We provide a work environment where people can drive results, develop, and grow their careers. We recognize the individuality of each of us and we are on a mission to create a workplace where you can grow and succeed. At Smart City Telecom, we stand for integrity, efficiency, problem solving, equity, and character in all our relationships and interactions. Our focus is on promoting growth, accountability, and empowerment in the company.

The OSP Field Engineer provides support to Engineering through detailed collection of information from the job site. This position requires a working level of knowledge of OSP (Outside Plant) fiber and copper networks. This position is responsible for identifying and documenting existing field conditions, provide proposed layout/path of new network, which could include aerial, buried, and underground conduit, manhole/handhole, building entrance, and riser facilities.

Responsibilities and essential job functions include but are not limited to the following:

• Identify, photograph, and sketch detailed information of required facilities, including cables, poles, terminals, handholes, and other outside plant infrastructure.
• Capture accurate measurements of attachment heights, span distances, utility structures, and distances from existing/proposed OSP facilities to centerlines, property lines, and curb lines.
• Identify power and communication facilities and ownership on utility poles.
• Record bonding, grounding, guying, and anchor information.
• Deliver detailed field notes and photographs to the Engineering team.
• Perform other duties and/or contribute to various projects working with minimal supervision, including helping other departments and team members, as directed by supervisor or department head to meet company and departmental goals.

The ideal candidate for this position will demonstrate:

• Competency and experience in Microsoft Office (Outlook, Word, Excel).
• Ability to quickly learn proprietary software and work in cloud-based technology.
• Eagerness to adapt existing processes to new, improved systems.
• Excellent organizational skills, time management, initiative, attention to detail, accuracy, follow through, and problem-solving skills.
• Well-developed decision-making, analytical, and critical thinking skills with ability to effectively plan strategically to determine company, department, or unit objectives.
• Exceptional customer service and communication skills with the ability to communicate both verbally and in writing to explain complex situations in simple terms.
• Ability to multi-task and accomplish tasks in fast-paced environment with minimal supervision prioritizing and managing multiple projects with shifting deadlines carrying tight SLAs in an accurate and organized fashion.
• Ability to represent the company in a professional manner always.
• Possess a proactive attitude within the team through mentoring and knowledge sharing.
• Confident team player who is highly collaborative and flexible with the ability to effectively work cross functionally with other team members at all levels within the organization with a vital interest in contributing to the success of the company's goals and strategic vision.
• Ability to read and understand maps, conduit records, and layout drawings.
• Understanding of OSP construction techniques.
• Knowledge of Google Earth and AutoCAD, with a familiarity of SpatialNet, preferred.
• Knowledge of outside plant activities (Fiber Cable Design, Pole Line Construction, Conduit System Design).
• Be able to use tools effectively, such as measuring wheels, height sticks, pull finders, MH/HH hooks, and laser rangefinder.

Working Conditions:

• Outdoor working environment with seasonal heat, cold, and other inclement weather conditions.
• Driving company assigned vehicle to/from work sites in a safe and responsible manner during adverse weather conditions, heavy/light traffic, or at night.
• Work sites include manholes, hand holes, etc. and will involve extensive walking on diverse types of terrain, working around objects and machinery in constructions areas, and may require confined space entry and ability to work in elevated areas.
• Regular use of hands and fingers to operate specialized equipment and tools; reaching overhead above the shoulders and horizontally, bending at the waist; standing and/or walking for extended periods of time; lifting objects up to 50 pounds or lifting more than 75 pounds with tool aids.
• Intermittent indoor office working environment with prolonged sitting.
• Must be able to work flexible hours including holidays, weekends, and overnight work, as needed, to perform field site visits to meet with contractors, customers, and local agencies.

Other Requirements:

• Minimum of 2 years of relevant experience in Outside Plant Engineering/Construction work.
• Minimum of 2 years of experience with a telecommunications company, preferred.
• AutoCAD knowledge with SpatialNet, preferred.
• Must be able to pass a criminal background check and drug screening.
• Must have a valid Driver's License with a satisfactory driving record.

Benefits Include (Full-Time Team Members):

• Competitive Salary Commensurate with Experience
• Medical, Dental, and Vision
• Supplemental Benefits - Accident, Critical Illness, Hospital Care
• Life and Disability
• Flexible Spending Accounts
• 401K with Match
• Life Assistance Plan
• Wellness Plan
• Vacation, Personal, Sick, and Holiday Pay
• Ongoing Professional Training & Educational Reimbursement Program
• Team Member Recognition Programs

Background Screening: As part of our standard hiring process for new employees, employment with Smart City will be contingent upon successful completion of a pre-employment drug screening, background check, and motor vehicle check. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Smart City is an E-Verify employer.

Equal Employment Opportunities: Smart City is committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.

Disclaimers:

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Smart City does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Smart City, they are not for employment with us but may relate to another company with a similar name.

NO OUTSIDE AGENCIES

Smart City is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Smart City via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Smart City HR/Recruitment will be deemed the sole property of Smart City. No fee will be paid in the event the candidate is hired by Smart City as a result of the referral or through other means.