Nurse Manager

Job Description

Job Description

Description:

The Nurse Manager oversees the nursing and medical services at Wildwood Recovery Center, ensuring evidence-based clinical care, regulatory compliance, efficient operations, and coordination across multidisciplinary teams. As a leadership role, the Nurse Manager will supervise nursing staff, develop policies and procedures, oversee medication management, support medical/clinical collaboration, drive quality improvement, and maintain the highest standards of client safety and wellness.

Key Responsibilities

1. Nursing Leadership & Staff Supervision

• Supervise and mentor the nursing team, including Licensed Practical Nurses (LPNs), through scheduling, training, performance evaluations, and ongoing professional development.
• Ensure nursing staff maintain appropriate licensure, certifications, and competency requirements.
• Oversee staffing models and scheduling to ensure adequate 24/7 nursing coverage and safe nurse-to-client ratios.
• Provide leadership and clinical guidance to nursing staff during complex client care situations.
• Promote trauma-informed, recovery-oriented, and culturally responsive care across the nursing team.
• Ensure effective shift handoffs and clear communication between nursing staff and other departments.

2. Clinical Care & Medication Management

• Oversee nursing assessments, health screenings, and care planning for clients receiving residential substance use disorder treatment.
• Ensure nursing documentation, assessments, and care plans comply with Virginia Board of Nursing, DBHDS, Medicaid, and facility standards.
• Oversee medication administration practices, including medication-assisted treatment (MAT) protocols, medication administration records (MAR), and medication reconciliation.
• Ensure safe storage, handling, and disposal of medications, including controlled substances, in accordance with regulatory requirements.
• Monitor client physical health conditions, withdrawal symptoms, and co-occurring medical concerns.
• Coordinate with the Medical Director and external medical providers regarding medication changes, treatment plans, and health concerns.
• Respond to nursing emergencies, medical incidents, and transfers of care to higher levels of medical treatment when necessary.

3. Quality Assurance, Safety & Regulatory Compliance

• Ensure nursing operations meet all applicable licensure and regulatory standards including Virginia Board of Nursing, DBHDS, Medicaid, and Joint Commission requirements.
• Develop, implement, and maintain nursing policies, procedures, protocols, and clinical standards of practice.
• Oversee infection control practices, medication safety protocols, and emergency medical response procedures.
• Lead nursing-related quality improvement initiatives and track key metrics including medication errors, adverse events, and health outcomes.
• Review incident reports and adverse events and implement corrective action plans when needed.
• Assist with audits, inspections, accreditation surveys, and regulatory reviews.

4. Coordination, Communication & Program Operations

• Collaborate with the Clinical Director, Medical Director, and executive leadership to integrate nursing operations with overall program goals.
• Work closely with clinical, behavioral health, residential, and case management teams to ensure coordinated client care.
• Communicate effectively with referral sources, external medical providers, pharmacies, and families regarding client health needs when appropriate.
• Monitor nursing supplies, medication inventory, and collaborate with pharmacy partners to ensure cost-effective medication management.
• Support admissions and intake processes by ensuring timely nursing assessments and medical screenings.
• Provide input to leadership regarding operational improvements, program development, and client care needs.

Our Mission

Helping people overcome addiction so each person thrives and builds a healthier, more meaningful life.

Our Values

THRIVES reflects the core values that guide how we serve our clients, support our staff, and shape our culture and standards of care.

• Trust : We do what we say. Consistency builds trust.
• Hospitality : We treat everyone with dignity and respect.
• Responsibility : We own our work and follow through - and we don’t make excuses.
• Integrity : We do the right thing, always.
• Value-Driven Care : We deliver care that truly makes a difference.
• Excellence : We strive to improve every day and we don’t cut corners.
• Safety : We maintain a structured, high quality environment that prioritizes the safety and support of both clients and staff.

Why Work at Wildwood Recovery Center?

• Be part of a supportive team that helps individuals on their journey to recovery and wellness.
• We offer flexible scheduling from some positions and a supportive environment that values the well-being of our employees.
• We are committed to fostering personal and professional growth within our team. Wildwood Recovery Center creates opportunities for employees to take on new responsibilities and grow within the recovery community.
• Wildwood Recovery Center recognizes that relevant experience may substitute for formal education requirements when not required by regulation and/or credentialing.

What You Can Expect from Us

At Wildwood Recovery Center, our THRIVES values guide how we support our team and operate every day. We are committed to:

• Providing the tools, training, and leadership support you need to succeed and grow in your role.
• Operating a reliable, well-structured program that promotes quality care, stability, and long-term success.
• Recognizing and rewarding meaningful contributions while prioritizing internal advancement based on merit and performance.
• Maintaining open communication and a respectful, psychologically safe workplace grounded in trust, excellence, accountability, compassion, hospitality, and safety.

What We Expect from You

• As an employee at Wildwood Recovery Center, you are expected to:
• Execute your responsibilities accurately, efficiently, and with a strong sense of ownership.
• Collaborate professionally with colleagues and leadership to strengthen team performance and culture.
• Treat clients, families, and team members with dignity, respect, and professionalism at all times.
• Actively support a safe, structured, recovery-focused environment where both clients and staff can thrive.

About Wildwood Recovery Center

Wildwood Recovery Center is a compassionate, client-centered treatment facility located in Clintwood, Virginia that is dedicated to helping individuals reclaim their lives from substance use and co-occurring mental health disorders. We believe that recovery is possible for everyone and are committed to providing evidence-based care, education, and peer-driven support in a safe and nurturing environment. Our multidisciplinary team works collaboratively to foster healing, growth, and long-term wellness through personalized treatment and community connection.

Requirements: Education and Experience

• Active, unrestricted Registered Nurse (RN) license in the Commonwealth of Virginia required.
• CPR/First Aid certification required (or obtained within 30 days of hire).
• Experience in substance use, behavioral health, detox, or psychiatric care strongly preferred.
• Previous supervisory or nursing leadership experience preferred.
• Knowledge of medication-assisted treatment protocols and behavioral health nursing practices preferred.

Skills and Abilities Needed for Success

• Ability to supervise and mentor clinical staff while maintaining professional and ethical standards.
• Strong knowledge of substance use disorder treatment, withdrawal management, and medication-assisted treatment (MAT).
• Ability to lead and supervise nursing staff in a residential behavioral health environment.
• Knowledge of Virginia nursing regulations, DBHDS standards, and healthcare documentation practices.
• Strong clinical judgment and decision-making skills in medical and behavioral health situations.
• Ability to coordinate care across multidisciplinary treatment teams.
• Strong organizational and communication skills.
• Commitment to trauma-informed, person-centered, and recovery-oriented care.