Front Desk Coordinator

Front Desk Coordinator Drybar Perrysburg

Location: Perrysburg, OH Position type:

Hours:

Monday: 1-7 pm

Tuesday: 1-7 pm

Saturday: 8-2 pm

Sunday: 8-4 pm

About the Role

At Drybar Perrysburg, every position plays a direct role in delivering a seamless, confidence-building guest experience. As a Front Desk Coordinator, you'll manage guest flow, booking, and membership conversations while maintaining organization and connection in a high-energy salon environment. We're looking for someone organized, personable, and comfortable balancing guest experience with sales support.

Responsibilities

• Welcome guests and create a polished first impression
• Manage booking, confirmations, waitlists, and check-in/check-out
• Educate guests on memberships, packages, and retail products
• Maintain appointment accuracy and support daily service flow
• Schedule management
• Build guest relationships that drive repeat visits
• Maintain cleanliness and organization of the front desk area
• Participate in ongoing training and operational support

Qualifications

• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Comfortable with sales conversations and performance goals
• Reliable, punctual, and team-oriented
• Basic computer and booking system comfort
• Weekend and evening availability preferred

Compensation & Perks

• $15 (hourly base), 10% commission on membership sales
• Complimentary weekly blowout
• Product discount
• Structured training
• Team-focused salon culture

What Success Looks Like in This Role

• Smooth booking flow and accurate appointment management
• Consistent membership conversations and conversions
• Meaningful guest connections and retention
• Ability to maintain pace during high-volume days
• Positive contribution to team culture and salon energy

Legal Disclaimer

2023 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.