Program Manager

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You’ll Love Being Part of the TOCA Team You’ll have full access to our TOCA Treats, which includes: Competitive Pay and Comprehensive Benefits Generous PTO & Holidays Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can’t name all of them: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Job Highlights Job Title: Kids Class Manager Location: Johns Creek, GA Report To: General Manager Hours: Full Time, available for nights, weekends and holidays Your Game Plan Building the Program: Marketing & Growth (50%) Plan and execute strategies to attract more players and grow the program, working with parents, schools, and local sports clubs. Hit monthly goals by managing budgets, tracking performance, and making sure TOCA classes continue to thrive. Keep the team motivated by engaging with past clients, executing “Win Back” strategies, and finding new opportunities for growth. Running the Show: Class Operations (25%) Coach skill‑boosting soccer classes for different age groups, keeping things safe and structured. Make sure the field is prepped, equipment is ready, and everyone is on the same page for a smooth experience. Schedule Coaches for our Programs to ensure a successful experience. Quickly address any feedback or concerns to ensure classes stay fun and engaging. Leading the Team: Coach Development (25%) Recruit, train, and support coaches, making sure they bring the energy and follow TOCA’s class methodology and curriculum. Provide ongoing feedback and experience reviews to help coaches perform their best on the field. Partner with leadership to keep communication clear and schedules running smoothly. What You Bring to the Pitch 1‑2 years of operations leadership experience—bonus points if it’s in sports, retail, or hospitality. Experience managing kids’ sports programs or coaching. Strong leadership skills with the ability to manage a team. Passion for soccer and creating an exciting, safe environment for young players. Ready to lead full‑time including nights, weekends and holidays. #J-18808-Ljbffr