Customer Service Specialist

Location: TX – San Antonio Job Title: Activation Specialist (Part-Time) – San Antonio Radio Position Overview The Activation Specialist for CMG San Antonio Radio reports directly to the Promotions & Activations Manager and represents the radio stations as a Brand Ambassador at events and on social media, as well as assisting the promotions team in the office by preparing for events, fulfilling contests and prizing, and utilizing other skills to create content across departments. This role is an entry-level, part-time position, with the opportunity to potentially shadow current CMG employees and assist in videography, graphic design, social media, marketing, promotions, event planning, and sales and programming. Exceptional communication skills and an energetic personality are required. This role will require working nights, weekends and holidays regularly, and the ability to lift 50 pounds. Essential Duties and Responsibilities Engaging with the public at events ranging from client locations to major festivals and concerts, which may require high levels of energy for several hours Show up professionally on-site at events, in the office and on social media Represent each radio station in the cluster through knowledge of, and passion for, the brands Set up and break down station sound and promotional equipment (tents, banners, speakers, audio PA system) at station events Create and post engaging content, photos and video on station social media Assist with organization and maintenance of station vehicles and promotional equipment Compose accurate and detailed event recaps for management Effectively communicate with listeners via email, phone and in-person Assist in various departments throughout the station as needed, including but not limited to digital content, programming, sales, and engineering Minimum Qualifications Must be a professional team player with customer focus and ability to take initiative and direction 18 years of age or older Highly adaptable and professional Strong interpersonal skills Able to multi-task in a high-speed environment Exceptional written and oral communication skills including grammar, spelling and the ability to tailor copywriting to each station's brand voice Must be able to lift 50 lbs. Ability to work nights, weekends and holidays throughout the year Possess a valid driver's license and clean driving record High school diploma or equivalent required Preferred Qualifications College coursework in marketing, public relations, digital media, preferred Videography, event coordination, customer service and/or social media skills preferred Bilingual preferred #J-18808-Ljbffr