Bartender

Bartender Position at Canopy Scottsdale Old Town

At Canopy Scottsdale Old Town, our bars are where Old Town gathers, from happy hour at Cobre Kitchen + Cocktails to sunset cocktails at Outrider Rooftop Lounge. The Bartender sets the atmosphere behind the bar, crafting each drink with care and making every guest feel like a regular.

This position is responsible for preparing and serving beverages and food to guests, serving alcoholic beverages responsibly in accordance with Arizona liquor laws, processing guest payments accurately, and keeping the bar clean, stocked, and welcoming. Bartenders may be scheduled in either outlet and work closely with the server, kitchen, and leadership teams to keep service seamless during busy shifts, events, and peak season.

This is a part-time position with AM and PM shifts available. Schedules follow business levels and include weekends and holidays.

As a member of the Lodging Dynamics team, this role reflects what it means to be Driven By Culture: we lead with heart, serve with the spirit of hospitality, and strive for excellence in every guest interaction.

Essential Job Functions

• Welcome guests to the bar in a warm, genuine, and attentive manner, creating an inviting atmosphere from arrival to departure.
• Share knowledgeable recommendations about cocktails, wine, beer, spirits, and menu items, and answer guest questions about ingredients and preparation.
• Take accurate beverage and food orders, enter them into the point-of-sale (POS) system, and prepare and deliver orders promptly in accordance with service standards.
• Prepare beverages to recipe, pour standards, and brand standards, with consistent quality and presentation.
• Serve alcoholic beverages responsibly in compliance with Arizona liquor laws (Title 4) and hotel policy, including verifying identification, monitoring guest consumption, and declining service when appropriate.
• Prepare and fill beverage orders for servers promptly and accurately, and communicate allergy and dietary requests to the kitchen.
• Process guest payments, room charges, and cash transactions accurately, and follow established procedures for cash handling, tip reporting, and end-of-shift closeout.
• Complete opening, running, and closing side work, including stocking the bar, preparing garnishes and mixers, and setting up and breaking down service stations.
• Assist with inventory counts, par sheets, and requisitions, and follow cost controls to reduce waste, spillage, and expenses.
• Maintain a clean, safe, and organized bar by washing barware, clearing and sanitizing the bar top and tables, and promptly reporting spills, broken items, or safety hazards.
• Follow food safety and sanitation standards, including proper handling, storage, and temperature control of food, beverages, and garnishes.
• Respond promptly and professionally to guest requests and concerns, resolve routine issues within the scope of the position, and escalate safety concerns, intoxicated guests, or unresolved matters to a Supervisor or Manager.
• Follow hotel procedures for guest and associate incidents, and know hotel emergency procedures.
• Follow hotel heat safety practices during outdoor and rooftop shifts, including hydration, shade, and rest breaks, and help teammates recognize and report signs of heat-related illness.
• Follow all company policies, brand standards, safety procedures, and required operational guidelines, and complete all assigned training and compliance requirements.
• Perform other duties as assigned.

What We Look For

At Canopy, three values guide how we show up for our guests and for each other:

• Own the Details. You notice what makes the difference, such as a perfectly balanced cocktail, a clean bar top, or a guest celebrating something special, and you take pride in getting it right.
• Make the Moment Count. Every drink is a chance to elevate the ordinary. Your energy shapes how guests feel, whether they are stopping in for one drink or staying for the evening.
• Show Up for Each Other. You stay engaged, listen, and jump in to help your teammates, because guests can feel it when a team works well together.

Skills & Abilities

This position requires strong guest service, communication, and multitasking skills in a fast-paced restaurant and lounge environment.

• Genuine enthusiasm for hospitality and for creating memorable guest experiences.
• Clear, friendly verbal communication with guests and associates, including the ability to take orders accurately and relay information during busy service.
• Ability to prepare multiple beverages and manage several guests at once while maintaining accuracy, speed, and attention to detail.
• Sound judgment in responsible alcohol service, including recognizing signs of intoxication and handling refusals of service calmly and respectfully.
• Ability to remain calm, positive, and service-oriented during busy periods or unexpected situations.
• Basic math skills and the ability to learn and use a POS system, handheld ordering devices, and other required technology.
• Knowledge of drink recipes, pour standards, and bar equipment, or a willingness to learn our beverage program and service standards.
• Ability to work effectively as part of a team and pitch in wherever needed.
• Ability to learn and follow hotel procedures, brand standards, food safety and alcohol service requirements, and company policies.
• Availability to work AM or PM shifts as scheduled, including weekends and holidays.

Education

• None

Experience

Required

• One or more years of previous bartending experience.

Preferred

• Experience in a craft cocktail, hotel, or high-volume bar program.
• Knowledge of classic and contemporary cocktails, wine, beer, and spirits.
• Experience with bar inventory, par levels, and POS systems.

Licenses & Certifications

Required

• Must be at least 19 years of age, as required by Arizona law to serve alcoholic beverages.
• Maricopa County Food Handler Card, or the ability to obtain one within 30 days of hire.
• Arizona Title 4 Basic Training certificate, or the ability to complete an approved course within 30 days of hire.

Work Environment

This position works behind the bars at Cobre Kitchen + Cocktails and Outrider Rooftop Lounge, with time spent in adjoining kitchen, storage, and service areas. Shifts at Outrider Rooftop Lounge include outdoor work with exposure to direct sun and high temperatures, which in Scottsdale often exceed 100F during the summer months, as well as wind and changing weather. Associates have access to water, shade, and rest breaks and receive heat safety training. Floors may be wet or slippery, and noise levels may be moderate to loud during peak periods and events.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Frequently stand and walk for extended periods, including on outdoor surfaces that may be hot, wet, or uneven.
• Frequently use hands and wrists in repetitive motions to mix, shake, pour, and garnish beverages.
• Occasionally lift, carry, push, or pull up to 50 pounds, such as cases of beer, wine, and liquor, ice, and supplies.
• Occasionally move and change kegs using a hand truck or with team assistance.
• Frequently bend, reach, stoop, twist, and kneel to restock coolers, wells, and back-bar displays.
• Work outdoors for extended periods in direct sun and high temperatures when scheduled at the rooftop lounge.
• Operate a POS system, bar equipment, and standard service equipment.
• Communicate effectively with guests and associates in person in environments with moderate to high noise levels.
• Visually verify guest identification, orders, and payment details, and distinguish colors and details when preparing beverages.

Benefits

Eligible Associates may participate in Lodging Dynamics benefit programs, subject to plan eligibility requirements, including:

• Competitive Hourly Wage Plus Tips
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings