PC Tech
$22 per hourTemporary
Kforce has a client that is seeking a PC Tech in Richardson, TX. Summary: In this role, you will provide technical support to employees across corporate offices and remote locations, including assistance with laptops, desktops, virtual desktop environments (VDI), mobile devices, and business applications. Responsibilities include researching and resolving complex technical issues, gathering requirements and technical specifications, installing and configuring hardware and software, and testing systems and peripheral devices. You will ensure all support activities are performed in accordance with established IT standards, procedures, and service-level expectations. Responsibilities:
- Provide end-user support for the installation, configuration, maintenance, and usability of computers, mobile devices, peripheral equipment, software applications, and audiovisual technology
- Partner with third-party vendors and technology providers to troubleshoot and resolve hardware, software, and infrastructure-related issues
- Collaborate with business and operational teams to evaluate, test, deploy, and support standard technology solutions that align with organizational needs and workflows
- Perform equipment moves, additions, changes, and relocations as required
- Mentor and train IT support personnel to enhance technical knowledge, service delivery, and overall team effectiveness
- Manage assigned projects in coordination with cross-functional teams, ensuring timely execution, clear communication, and regular status updates to stakeholders
- Serve as a key point of contact for executive support needs, proactively identifying and addressing critical technology requirements
- Deliver high-touch technical support to senior leaders, maintaining professionalism, discretion, and a strong customer-service focus
- Participate in after-hours or on-call support activities as needed to ensure business continuity and rapid resolution of urgent issues
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
Vacancy posted 3 days ago
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