Asst. Store Manager

Job Description

Job Description

Description:

Colours, Inc. is a leading distributor of automotive and industrial coatings, providing high-quality products, training, and service to customers across the region. We pride ourselves on reliable delivery, technical expertise, and a commitment to helping our customers succeed.

Position Summary:

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, driving sales performance, managing inventory, and leading team members to ensure operational efficiency and exceptional customer service. This role assists in maintaining company standards, achieving financial objectives, and fostering a productive, customer-focused work environment.

The Assistant Store Manager plays a key leadership role in supporting staff development, ensuring policy compliance, and maintaining strong customer relationships while contributing to overall store growth and profitability.

Key Responsibilities:

• Assist in overseeing daily store operations to ensure efficiency, organization, and adherence to company policies and procedures.
• Support sales growth initiatives by assisting with customer engagement, account development, and achieving store revenue goals.
• Help supervise, coach, and develop store employees to promote accountability, productivity, and customer service excellence.
• Monitor inventory levels, assist with ordering and replenishment, and ensure accurate stock control and organization.
• Support financial management activities, including reviewing sales reports, controlling expenses, and protecting store profitability.
• Assist in resolving customer concerns and maintaining strong customer relationships.
• Ensure the store environment is clean, safe, and compliant with company and safety standards.
• Step in to lead store operations in the absence of the Store Manager.
• Support hiring, onboarding, and training of new employees as directed.
• Maintain effective communication with leadership and other departments to ensure alignment and operational success.

Qualifications:

• High school diploma or equivalent required; additional education in business or management preferred.
• Previous retail, sales, or store leadership experience preferred.
• Strong understanding of inventory management and operational processes.
• Demonstrated leadership and team development skills.
• Proficiency in point-of-sale systems and basic computer applications.
• Ability to lift and move products up to 50 lbs as required.
• Strong organizational, problem-solving, and communication skills.

Key Competencies:

• Leadership and team support
• Operational execution and attention to detail
• Sales support and customer engagement
• Inventory control and financial awareness
• Communication and conflict resolution
• Accountability and reliability
• Time management and adaptability
• Decision-making and sound judgment