Manager of Programs and Events (Remote)

Supervisory Responsibilities None. Duties and Responsibilities Event Planning & Execution Own a portfolio of in-person and virtual convenings (approximately ten annually) from concept through close-out, ensuring each meet IHS standards for quality, logistics, and participant experience. Develop and maintain detailed project plans for owned programs, including task assignments, milestone tracking, and cross-functional dependencies. Direct pre-event logistics for owned programs, including venue sourcing and coordination, room setup, A/V configuration, catering, run-of-show development, and on-site staffing plans. Staff and oversee programs (on-site and virtual, as it applies). Travel up to approximately 25% for on-site programs; on-site responsibilities require the ability to lift 20 pounds or more. Serve as the primary operational point of contact and resolve issues in real time. Provide operational and logistical support for additional programs led by other staff, as needed — including registration setup, technology configuration, and on-site staffing. Event Technology Administer the event and operations technology stack – including registration and virtual event platforms (Cvent), CRM (Salesforce), project management (Asana), travel booking (Egencia), and mass communications (MassMailer) – configuring registration workflows, attendee communications, and data capture, and troubleshooting platform issues in real time during program delivery. Evaluate emerging event technology and recommend tools or process improvements that enhance operational efficiency or attendee experience. Event Design & Participant Experience Lead event design in coordination with program leads and stakeholders – including agenda structure, session formats, attendee flow, networking opportunities, and environmental elements – developing scalable solutions across diverse program types and audience profiles aligned to program goals. Ensure participant-facing communications and materials reflect IHS brand standards and provide a cohesive attendee experience from registration through follow-up. Internal Stakeholder Management Serve as the primary operational liaison between the Program Operations team and internal partners (academic faculty, development, communications, executive leadership), leading recurring cross-functional program meetings, managing expectations, communicating status, and flagging and escalating risks as needed. Prepare and distribute internal briefings, logistics memos, and post-event recaps for leadership and partnering teams. Operations & Continuous Improvement Maintain and refine program templates, checklists, standard operating procedures, and institutional documentation to support team-wide consistency and knowledge transfer. Conduct after-action reviews and identify cross-program patterns to drive process improvement and scalable practices. Operationalize new and experimental program types, applying existing organizational process assets while piloting new approaches. Required Qualifications 4+ years of experience in event management, program operations, or a closely related field. Demonstrated expertise in event logistics and execution across in-person and virtual formats; strong project management skills. Hands-on experience with event and operations technology, including proficiency with at least one registration or virtual event platform (e.g., Cvent, Hopin, Whova) and a CRM. Strong interpersonal and communication skills, with demonstrated cross-functional collaboration and stakeholder management. Demonstrated ability to manage complex, ambiguous, and time-sensitive programs and exercise sound judgment. High degree of organization and detail orientation, with the ability to manage multiple overlapping programs simultaneously. Experience with data-informed decision-making and performance tracking. Travel up to approximately 25% for on-site programs; on-site responsibilities require the ability to lift 20 pounds or more. Preferred Qualifications Experience with the IHS technology stack or comparable platforms (Cvent, Salesforce, Asana, Egencia, MassMailer). Familiarity with academic environments and the expectations of an intellectually engaged audience. Alignment with the mission and institutional priorities of the Institute for Humane Studies. Salary Range $60,000–$75,000 annually, based on experience and qualifications. Total compensation also includes health and wellness benefits, as detailed below. To Apply Qualified candidates must submit a resume and cover letter detailing your interest in this position and why the IHS mission resonates with you. Disclaimer Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Full-time positions at the Institute for Humane Studies (IHS) require periodic travel for in-person team gatherings, typically several times per year. Locations may vary. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr Institute for Humane Studies