Multimedia Specialist I

Job Purpose{{:}} The person in this role is a technical professional who will remotely assist SAO staff users with many technical issues. They will work with users over the phone or email and will help them with any basic technical issues. The Multimedia Specialist I will also assist Assistant State Attorneys with CD copies, large printouts, AV redactions and courtroom presentations. Answer all staff user questions via phone call or emails in a timely fashion Assist all staff to set up computers and diagnose user computer issues Work with MS Windows Active Directory to create and edit user accounts Offer technical support to SAO staff and troubleshoot computer, tablet and laptop related problems Install and update SAO software and hardware as needed Convert and redact video and audio files to ensure easy use in courtroom presentations Set up equipment and provide technical support for video/audio presentations in conference rooms and during courtroom proceedings Record statements in court and conference rooms Troubleshoot Windows 10 issues Install drivers and add hardware including printers, scanners, peripherals Job Purpose{{:}} The Digital Evidence Unit (DEU) is responsible for processing high volumes of incoming body camera videos from law enforcement agencies. The Multimedia Specialist I is in charge of setting up, managing and troubleshooting the technology systems that the SAO uses to maintain computer hardware and software applications. The person in this role is a technical professional who will remotely assist SAO staff users with many technical issues. They will work with users over the phone or email and will help them with any basic technical issues. The Multimedia Specialist I will also assist Assistant State Attorneys with CD copies, large printouts, AV redactions and courtroom presentations. Duties and Responsibilities{{:}} Answer all staff user questions via phone call or emails in a timely fashion Assist all staff to set up computers and diagnose user computer issues Work with MS Windows Active Directory to create and edit user accounts Offer technical support to SAO staff and troubleshoot computer, tablet and laptop related problems Install and update SAO software and hardware as needed Convert and redact video and audio files to ensure easy use in courtroom presentations Set up equipment and provide technical support for video/audio presentations in conference rooms and during courtroom proceedings Record statements in court and conference roomsTroubleshoot Windows 10 issues Install drivers and add hardware including printers, scanners, peripherals Qualifications{{:}} Minimum 2 years' experience in digital evidence or an equivalent combination of experience Excellent organizational and communication skills Experience working with graphic design, photo correction, and video editing software Strong skills in Adobe Premium Pro, Adobe Audition CC, Adobe Premier CC, Adobe Acrobat, and Adobe Photoshop Strong skills in Microsoft Office suite Strong skills in Sound Forge, Snagit, and Hand Break Strong knowledge of DSLR and video camera functionality Familiar with MS software applications including Word, Excel, PowerPoint, and Outlook Knowledgeable in MS Windows based OS, MS productivity software, CPU/Networking hardware, TCP/IP network protocols, LAN/WAN #J-18808-Ljbffr Broward State Attorney's Office