Field Customer Account Investigator (Escalations)

Built for the Badge

City of Richmond Department of Public Utilities is seeking a Field Customer Account Investigator to resolve billing queries, correct account errors, and process changes within the Escalations Team. The role involves field-related work, collecting evidence, generating service orders, and coordinating with internal and external departments. The selected candidate may be required to work overtime, night shifts, weekends and holidays as scheduled. #J-18808-Ljbffr Built for the Badge

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Vacancy posted 3 days ago

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