General Manager

About the Role

General Manager position at a McDonald’s restaurant owned and operated by an independent franchisee. The franchisee, not McDonald’s USA, is the employer and is responsible for all employment matters.

Responsibilities

• Working with staff to ensure optimum sales and profitability.
• Coaching staff to achieve the highest levels of quality, service, and cleanliness by ensuring all staff are knowledgeable in their roles and responsibilities.
• Interviewing, hiring, and retaining staff while developing successful managers.
• Working shoulder‑to‑shoulder with staff, adhering to all McDonald’s people practices, maintaining crew staffing levels, reducing turnover, and creating a fun atmosphere in restaurants.
• Analyzing sales trends, identifying sales patterns and opportunities for sales growth, and implementing programs to capitalize on additional sales opportunities through promotional or operational programs.
• Conducting performance reviews every year for managers and crew members.
• Completing monthly cash and security audits and taking necessary corrective action where policy is not being followed, ensuring safety and security of personnel and assets.
• Introducing new products, procedures, and equipment while implementing the basic programs and systems of our business.
• Managing vendor relationships.
• Completing mid‑month and end‑of‑month inventory.
• Meeting the annual, quarterly, and monthly profit objectives as established by the Director of Operations.
• Submitting all management schedules to the Director of Operations each month for the next month, ensuring the schedule includes a plan of all activities of each restaurant (e.g., truck deliveries, order completion, training, meetings, and scheduling).
• Maintaining Health Department standards.
• Attending managers meetings in all patch restaurants and required McDonald’s meetings, webinars, and webcasts (e.g., Nabit, Learning Labs, etc.).
• Staying up to date on all training materials and courses (e.g., Fred, Hamburger University, OTP, etc.).
• Preparing the restaurant for visits from the Health Department and McDonald’s corporation.
• Ensuring compliance with all state and national government rules and regulations (e.g., COVID‑19, PPE rules, predictive pay compliance).
• Completing 30/90‑day check‑in with new hire staff.

Qualifications

Ideal candidates should have previous General Manager experience running high‑volume locations. A background in quick‑service restaurants is strongly desired, or experience in hospitality or retail. Candidates must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Benefits

• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Service awards.
• 401(k).
• Paid time off.
• Salary range: $50,000 – $70,000.

Additional Information

By applying to this position, you acknowledge that you are applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer and is responsible for all employment decisions. Any information you provide will be submitted only to the franchisee and will not be shared with McDonald’s USA.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Restaurants