Rotating Sales Consultant
$29.81 per hourMDC Holdings, Inc.
Job Locations US-WA-Seattle | US-WA-Port Ludlow | US-WA-Port Orchard | US-WA-Puyallup | US-WA-Tehaleh | US-Buckley Overview Rotating Sales Consultant who serves as the primary sales representative for assigned communities. The role guides prospective buyers through the new‑home selection process, manages customer interactions from initial contact through contract completion, and collaborates with sales leadership, construction, design, marketing, and operations teams to maintain product knowledge and support sales targets. This position requires regular travel between communities within Pierce and Kitsap counties. Responsibilities Serve as a trusted advisor to prospective homebuyers, guiding them through the home selection and purchase process. Conduct community tours, demonstrate model homes, floorplans, and available options, and answer customer questions. Prospect and generate new sales leads through referrals, events, marketing initiatives, and online platforms. Prepare, review, and process accurate sales contracts and documentation in compliance with company and legal standards. Maintain accurate records of customer interactions, lead progression, and contract activity within CRM and sales systems. Collaborate with internal teams (Construction, Design, Marketing, and Transactions) to ensure timely and accurate information for buyers. Monitor customer satisfaction, address post‑sale concerns, and escalate issues as needed to ensure resolution. Stay informed of market trends, competitor offerings, and community conditions to develop effective sales strategies. Education & Experience Required: Bachelor's degree OR equivalent combination of education and experience. Licensed to sell real estate in Washington. Up to 1 year of experience in home sales, real estate, customer service, or a related field. Experience managing customer interactions and completing sales documentation. Preferred: Experience in new home sales, residential realty, or community development. Proficiency with CRM software, sales systems, or contract platforms. Experience working in a cross‑functional sales environment. Skills & Competencies Strong communication and interpersonal skills to support effective customer engagement. Ability to manage multiple buyers and prioritize activities within a dynamic sales pipeline. Problem‑solving skills using prior experience, available information, and situational analysis. Skill in navigating CRM systems and maintaining accurate, timely records. Ability to interpret and clearly explain product details, policies, and processes. Strong follow‑up discipline and organizational skills. Ability to collaborate effectively with cross‑functional partners. Adaptability to change schedules, customer needs, and community demands. Ability to exercise sound judgment in customer‑facing situations. Customer‑centric mindset with focus on long‑term satisfaction and referrals. Working Conditions Work is performed in model homes, community sales offices, and general office environments. Regular movement through construction areas, homesites, and community amenities is required. Weekend availability and variable scheduling aligned with customer traffic are expected. Occasional travel between communities or company meetings may be required. Physical Requirements Ability to walk construction sites, community grounds, and multi‑story model homes. Ability to sit or stand for extended periods during customer interactions. Ability to lift and carry light materials such as brochures or signage. Ability to use standard office and sales technologies. Ability to move between indoor and outdoor environments throughout the workday. Compensation Base Salary: $29.81 per hour + commissions FLSA Status: Non‑Exempt Bonus Type: None Benefits Competitive Compensation: Structured rewards for performance and results. Health & Wellness: Medical, dental, and vision insurance with HSA and FSA options. Financial Future: 401(k) retirement savings plan. Time Off: Vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave). Insurance & Protection: Company‑provided life insurance, accidental death and dismemberment (AD&D), short‑ and long‑term disability coverage, and an employee assistance program (EAP). Exclusive Perks & Discounts: Home purchase and financing discounts, pet insurance rates. Sekisui House U.S., Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr MDC Holdings, Inc.
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