Cashier

Cashier

Commerce Charter Twp, Michigan Retail

We are a locally owned and operated chain of Ace Hardware stores and it is our mission to promote the "Neighbors Serving Neighbors" environment. Our culture celebrates employee creativity and ideas, all while delivering an outstanding customer experience. With a dynamic atmosphere that welcomes diversity, we are investing in our employees, along with the growth of our company. We also celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior.

As a Cashier, you will work closely with customers to determine their needs, answer their questions about our products or connect them with someone who can, and recommend the right solutions. You will also be expected to promptly resolve customer complaints and ensure maximum client satisfaction. Ultimately, the duties of a Cashier are to achieve excellent customer service, with a positive, "yes" attitude.

Maintain the high standards of our store's visual appearance

"Go the extra mile" to drive sales

Team up with co-workers to ensure excellent customer service

Build productive trust relationships with customers

Suggest ways to improve sales (e.g. planning marketing activities, changing the stores design)

Maintain cleanliness of the front area

Answer phones within three rings; assist caller or connect with team member who can

Assess customers needs and provide assistance and information on product features

Greet customers as they enter the store and thank them as they exit

Always have a customer-first mentality

Ongoing paid training and development

Opportunities for advancement

Fantastic team environment

Competitive wages

Generous employee discounts

PTO for part-time and full-time employees

Able to provide the highest level of customer service to our shoppers

Willingness and enthusiasm to learn multiple departments within our store

DIY experience is welcomed, but we will train you!

Basic understanding of sales principles and customer service practices

Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure

Availability to work flexible shifts