Client Service Representative/ Veterinary Receptionist

Client Service Representative/ Veterinary Receptionist

Halifax Veterinary Center is seeking an outgoing Veterinary Receptionist/Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $15-16 per hour, for each hour worked
• This is a part-time position, with availability needed MondayFriday from 1:00 PM6:00 PM. No weekends required!

Full-time Benefits Package*:

• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Ability to manage a multi-phone line system while assisting in-person clients
• Experience working with veterinary practice management software, especially EzyVet, preferred
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Strong organizational and time management skills
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records
• Positive attitude and willingness to collaborate with a team
• Ability to remain calm, professional and solution-oriented during busy periods

Why choose Halifax Veterinary Center?

Halifax Veterinary Center has been caring for pets and families in the Port Orange community since 1990. Today, we are a well-established, full-service three-doctor companion animal practice offering comprehensive medical, surgical, dental, and preventive care for dogs, cats, reptiles, and small mammals.

Our modern, well-equipped facility includes digital X-ray, dental X-ray, ultrasound, cold laser therapy, a dedicated surgical suite, in-house laboratory equipment, and a fully stocked pharmacy, allowing our team to provide high-quality care across a variety of patient needs.

Most importantly, we believe in creating a gentle, caring, and team-oriented environment for our patients, clients, and staff. From client service to hands-on patient care, every team member plays an important role in the hospital. Halifax Veterinary Center is a great place for veterinary professionals looking for a supportive environment where they can learn, contribute, and grow.