Direct Support Specialist - Adult Crisis Center

Job Title

Second shift (3 pm - 11 pm)

Essential Job Functions

Teaches, models, and coaches self-sufficiency and self-management skills to include tasks such as personal hygiene, housekeeping, meal preparation, money management, educational and vocational goal-setting, nutrition needs, etc. Monitors and documents teaching and client progress as applicable. Teaches psychoeducation classes on recovery (e.g., medication side effects, ADL, communication skills, stress management strategies). Plans and facilitates community-based activities (e.g., medical appointments, grocery shopping, leisure/recreation / socialization); facilitates access to community resources (e.g., AA/NA meetings, school, job placement). Contributes to safe and therapeutic environment by practicing verbal de-escalation and, as authorized, other behavior management techniques. Serves as "ambassador" of SCS and its clients by integrating clients into the community and educating community members about people with disabilities and about SCS's services and programming. Collaborates with community systems on behalf of individuals served (e. g., school, landlord, family, transportation provider, employer). Provides transportation (e.g., driving SCS van or personal vehicle), ensuring adherence to standard safety practices (e.g., driver certification, seat belts, child safety seats); teaches and facilitates use of public transportation systems. Provides assistance with basic life skills as needed. Administers First Aid and CPR, as needed. Supervise self-administered medication, depending on the specific clinical program's protocols. Identifies assigned clients' food and/or medication allergies and exercises reasonable care to avoid exposure to allergens. Communicates information relevant to care, treatment, and services, with other SCS staff members and, as authorized, with non-SCS providers, to ensure appropriate level and quality of care. May take responsibility for specific assignments within the program (e. g., food programs, admissions at Crisis Stabilization Unit). Documents services and care provided by timely completing various forms (e. g., attendance records, daily logs, shift/progress notes, incident reports, time reports in accordance with SCS and regulatory standards. Maintains confidentiality of protected health information, consistent with SCS procedures and state and federal law. Assist/review with discharge planning as needed. Provide support for additional training needs of direct support staff as needed. Attends and participates in all required staff and service planning meetings and trainings.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Education

High school diploma or equivalent required.

Experience

• Zero to one year full-time experience working with individuals who receive services for treatment of a mental health, substance abuse, intellectual disability, or physical health condition.
• Ability to provide nurturing attention and care to individuals with disabilities.
• Ability to communicate with verbal and nonverbal individuals.
• Good interpersonal skills.
• Teaching skills.
• Patience and empathy.
• Maturity and good judgment.

Physical Demands/Requirements

• Lifting a maximum of 50 pounds
• 18 years of age or older.
• Valid driver's license.
• Proof of automobile liability insurance.
• Positive driving record.

Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

Time Type: Full time