Client Account Specialist / Apprentice Graphic Designer

Client Account Specialist / Apprentice Graphic Designer

Responsive recruiter Signarama is looking for a Client Account Specialist / Apprentice Graphic Designer to join our healthy, robust, and highly motivated team in Long Island, New York. This role is built for someone who is strong with customers, highly organized, ready to take on challenges, and serious about growing with a team that is moving forward. You will be the front-line connection between our clients and our shop while also developing into the graphic design and sign-production side of the business. This is not a dead-end office role. It is a growth track for someone who wants to build a career in the sign industry, learn enterprise-level graphics, understand how signs are designed and produced, and advance with a team that values accountability, energy, and continuous improvement. What makes this opportunity different You will join a team that is:

• Very healthy, collaborative, and growth-focused
• Motivated, forward-looking, and ready to take on new challenges
• Committed to helping the right person grow and advance with the team
• Focused on building real sign-industry expertise, not just filling a seat

This role creates a pathway into Apprentice Graphic Designer responsibilities, including exposure to:

• Enterprise-level graphic design standards
• Large-format print and sign-production workflow
• File setup, proofing, revisions, and layout preparation
• Brand consistency and production-ready artwork
• Real-world sign-making processes from intake to install

Schedule and benefits

• Monday through Friday
• Weekends off
• Major federal holidays off
• Sick leave
• Training and development
• Real advancement opportunity for the right person

Core responsibilities

• Serve as the first point of contact for walk-in customers, inbound calls, emails, and follow-up communication
• Build strong client relationships and provide professional, responsive customer service
• Prepare quotes, work orders, invoices, and order updates
• Support customer accounts and assist with accounts receivable follow-up
• Coordinate project details between customers, management, production, and installation teams
• Handle sign permitting and insurance documentation for installation-related jobs
• Track permit packets, approvals, certificates of insurance, and related compliance paperwork
• Assist with vendor coordination, outsourced items, delivery status, and job scheduling
• Maintain organized records for customer files, billing, permits, and project updates
• Learn design handoff workflow, proofs, revisions, layout basics, and production-readiness standards
• Support the team with administrative, operational, and design-learning tasks as needed

Required qualifications

• 23 years of experience in sign permitting and insurance processing for sign installations
• 23 years of experience in customer service, account coordination, office administration, project coordination, or a related role
• Strong communication skills, both written and verbal
• Strong attention to detail and follow-through
• Ability to manage multiple jobs, priorities, and deadlines in a fast-paced environment
• Professional, dependable, and team-oriented mindset
• Strong desire to learn, grow, and take on more responsibility

Preferred qualifications

• Experience with QuickBooks
• Experience with CoreBridge
• Familiarity with Adobe Illustrator, CorelDRAW, Photoshop, or other graphics software
• Experience with job tracking, CRM, POS, or production workflow systems
• Experience with Nassau County, Suffolk County, town, village, or landlord sign-approval processes
• Understanding of sign shop workflow, large-format printing, or fabrication environments

What success looks like You communicate clearly. You stay organized under pressure. You keep customer jobs moving. You handle permit and insurance requirements with confidence. You support billing and account flow accurately. You earn trust from customers and teammates. And over time, you grow into the graphic design and production side of the business. Who this role is for This role is for someone who wants more than a standard office job. It is for someone who wants to be part of a strong team, contribute in a meaningful way, and build a future in custom signs, graphics, and visual communications. If you are motivated, detail-driven, ready to learn, and excited to grow into enterprise-level graphics and sign making, we want to hear from you.

Compensation: $18.00 - $25.00 per hour At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama familywhere your journey can take you anywhere! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.