Quality Control Manager

Quality Control Manager | Six Mile, LLC Position Details Type of Position: Full-time, Regular Tier: I Location: Joint Base Charleston, SC Schedule: Varies FLSA Classification: Exempt Reports to: Project Manager Job Overview The QCM position is multifaceted and diversified. Plan, direct, or coordinate the work activities and resources needed to maintain highest quality service delivery in accordance with cost, quality, and quantity specifications. Apply quality oversight principles to problems of service delivery by staff, usually under the direction and in compliance with contract specifications. May study efficiency and quality of job tasks and methods, and speed involved in performance of services, maintenance, and other worker operations for such purposes as establishing standard of quality services delivery of maintenance and operations services or improving efficiency. Responsibilities Create and implement monitoring processes to ensure finished service quality adheres to contract standards and safety guidelines Prepare and maintain service quality reports and communicate outcomes of quality assurance activities Active management of spreadsheets for the purpose of inventory tracking, service call tracking and quality issues Furnish PM with service analysis and propose alternative solutions once a service issue has been identified Utilize quality rating results in regular assessments and report any changes in rating to PM Confer with Project Manager to arrange service requirements, staffing needs, and duty assignments within budgetary limitations and time constraints Responsible for service quality document management Perform incidental tasks related to the position as well as various duties, as assigned, to support the overall objectives/goals of the team while maintaining a positive attitude Requirements High School Diploma or equivalent required; Associate degree preferred Two (2) years of practical experience in quality assurance required, experience in janitorial preferred Possession of a valid driver's license; must qualify for company insurance coverage based on driving record Ability to lift 50 lbs Ability to pass a background and drug screening Demonstrated proficiency with Microsoft Windows, Microsoft Office 365, Skype for Business, and a web collaboration tool such as Google Docs Ability to communicate in a clear and concise manner and meet deadlines as assigned EQUAL OPPORTUNITY STATEMENT SML is an equal opportunity employer. All qualified applicants will receive consideration for employment, without regard to race, color, sex, national origin, religious beliefs, age, disability, U.S. veteran status, or any other legally protected characteristics. #J-18808-Ljbffr