Shift Leader

We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Team Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant or hospitality preferred. Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Ability to assist with training Motivating others Physical Demands/Working Conditions: Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs (if applicable) 3501 Forest Hill Cir, Forest Hill, TX 76140, USA #J-18808-Ljbffr