Canine Coach

Job Description

Job Description

Description:

Canine Coach Job Posting

Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact for our furry friends as a Canine Coach. Tis person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to with with you! What a bonus!

Core Competencies

• Consistent and timely attendance
• Ability to learn dog recognition
• Completion of all E-learning platforms
• Meal recording
• Proper door control in all rooms
• Ability to help in Grooming task
• Safety is always number 1!

Qualifications

• Must love dogs
• Ability to spend up to 100% of work time standing
• Ability to work flexible days and hours, including holidays and weekends
• Ability to work cohesively with others in a fun, fast paced environment
• Strong customer service skills
• Ability to "own" a room of dogs

Personal Characteristics

• Detail oriented
• Quick thinker
• Emotionally intelligent
• Outgoing, enthusiastic by nature
• Fun-loving
• Strong observation skills
• Strong Multitasker
• Excellent communication

Have Fun on Camera!

• Maintain control of large groups of dogs
• All rooms are equipped with cameras for Pet Parents to stay engaged
• Caring for all furry friends as if they were a part of your family
• Keep data accurate with current dogs
• Engage, Play and Enjoy the furry friends!
• Understanding our Dogtopia-isms

The Rules by which we, as DOGTOPIANS live by are:

We LOVE life unconditionally like a dog.

We STAY loyal to our pack

We CHASE the absolute highest standards of safety

We PLAY to our fullest potential

We TREAT every day like It's the Most Exciting Day Ever!

Health and Grooming

• Efficient in all grooming task
• Will learn how to identify dog breeds and behaviors
• Report dog scuffles right when they occur for safe wound cleaning if needed
• Work with team to assure our Quality OF Care sets the standards for dog care

Clean and Safe Environment - to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete

• Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards.
• Inventory management of cleaning, dog and 1st aid supplies.
• Dismisses dogs proactively with ongoing behavior issues and monitors action plan to retain those with minor issues.

Customer Service & Presentation

• Maintains a neat and organized Front Desk team and area at all times.
• Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards.
• Answering Phones, emails and questions from Pet Parents
• Strive for high customer review ratings!
• ENJOY your team! GROW your team! and PLAY to your fullest potential.

As the Canine Coach, you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our customers.

This job description serves as a general idea of the essential functions of a Canine Coach will be and should not be considered exhaustive list of duties and responsibilities. At the discretion of Dogtopia, additional duties may be assigned as needed.

Dogtopia is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type