Business Manager

Business Manager / F&I Transaction Manager Renault Retail Group (Watford / Croxley WD18) £31,354 pa + OTE £62,700 pa (uncapped and achievable) + ECOS Car Hours: 5-day week (rota basis) Join Our Sales Team at Renault Watford Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18). You’ll be joining a high‑performing site representing Renault, Dacia and approved used vehicles, with strong enquiry levels, consistent stock availability, and a well‑established customer base. This is a key role within the sales function, working closely with the General Sales Manager. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership. What You’ll Do In this role, you will take ownership of the finance and insurance function, supporting both customers and the wider sales team. Structuring and presenting finance, insurance, and add‑on products in a clear, compliant manner to maximise customer value and dealership profitability Supporting and coaching a team of Sales Executives, including second‑facing customers and assisting with deal progression where required Working closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance Acting as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion Managing the end‑to‑end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time Building effective relationships with lending partners and finance providers to secure competitive funding solutions for customers Ensuring full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments Supporting vehicle part‑exchange valuations and overall deal structure Monitoring deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions Maintaining well‑structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently Supporting reporting, audits, and ongoing improvements within the sales and finance function What We’re Looking For Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment. A strong understanding of finance and insurance products, compliance requirements, and dealership processes Experience supporting or mentoring Sales Executives within a retail sales environment A structured, organised approach to managing deals, customer interactions, and daily workload Strong communication skills with the ability to build confidence with both customers and colleagues Confidence working in a target‑driven environment, with a focus on both performance and customer outcomes Licence Requirement A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives. Hours & Pay Working pattern (rota basis) 5 days per week 4 weekdays (8:00am–6:00pm) Saturdays (8:30am–5:00pm) 1 in 3 Sundays (10:00am–4:00pm) Pay £31,354 pa basic salary OTE £62,700 pa (uncapped and achievable) Company car provided Company Benefits Access to a salary sacrifice, tax‑efficient new car scheme (ECOS/ECOP) High‑spec vehicles replaced annually Family Car Scheme, available for close family members from £139 per month Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months’ service Vehicles replaced annually Car insurance included on both schemes 33 days’ annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e‑bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme #J-18808-Ljbffr Renault Retail Group