Applications Engineer - Centrifugal Pumps

Applications Engineer - Centrifugal Pumps

USA:PA:Bethlehem | Engineering | Full-Time

Summary: The Applications Engineer will design, select, and configure pumps and fluid systems, support applications engineering with equipment sizing, pricing, and quoting, provide technical support to sales, service, and customers, manage project bids, orders, and timelines, coordinate with factory for documentation and equipment start-up, maintain and update quotation logs.

Responsibilities of the Applications Engineer include, but are not limited to:

• Provide customer service, sales, & technical support to sales force & customers
• Promote & encourage "Profit Management" to ensure a profitable future for the company
• Understand & implement policy to achieve both customer & company goals
• Work closely with sales, fabrication & vendors to facilitate the sales effort & meet customer requirements
• Quoting prices, filling orders to customer specifications and processing sales data via computer
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Assisting the outside sales team by preparing price quotes and sourcing products
• Evaluate customer bid requirements, specifications, & other pertinent data
• Prepare proposals using vendor software, sales catalogs & cost estimates according to technical and performance requirements
• Aid in the design & development of equipment & systems, & redesign of existing systems
• Notify inside & outside staff of new products & processes as needed
• Facilitate prompt remedy of customer technical problems, complaints & failures
• Maintain organization of order files, monitor in-house orders & assist sales & fabrication with project related questions

Qualifications of the Applications Engineer include, but are not limited to:

• 1-year applicable experience preferred
• Preferred knowledge of centrifugal pumps, other fluid handling equipment & fabricated pumping systems
• Must be able to work independently to achieve targeted results
• Well-organized & self-motivated
• Excellent interpersonal and effective communication skills
• Effective negotiating skills
• Project management experience and team work skills
• Proficient in Microsoft Office

Additional Information:

• This position does not include relocation assistance.
• Physical Demand: None
• Working Conditions: Office Environment, no remote.
• Training/Certifications: Any related to pumps, motors, couplings, mechanical seals knowledge
• Shift Time/Overtime: Not required
• Travel: None
• Education: Bachelor's Degree engineering related or related experience
• Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V