CLERK III (RISK/COMPL/PRIVACY)

Clerk III Position

The Clerk III is responsible for assisting the Assistant Vice President Risk Management & Compliance Officer in supporting general operational and clerical duties to facilitate the efficient functioning of the department.

Position Requirements / Qualifications:

Education/Experience:

High School Graduate or GED required. Associate Degree preferred. Must have secretarial skills. Two year's experience working directly with the public sector.

Licensure / Certification:

Maintain current CPR certification from the American Heart Association.

Skills / Ability:

Dictation skills; (must be able to take and translate minutes at meetings), typing skills, computer skills, interpersonal skills. Must be able to type 35 45 WPM. Fluent in English; Spanish, French/Creole, preferred. Ability to communicate effectively and document information accurately. Ability to deal efficiently, effectively, and courteously with a wide variety of individuals. Ability to work independently, strong organizational skills and outstanding people skills. Ability to handle the demands of a fast-paced Purchasing and Warehouse Department. Knowledge of computer software such as Word, Excel, and Power Point. Proficient in MS Applications. Excellent time management, critical thinking, and decision-making skills.

Position Responsibilities (This Is A Non-Exempt Position):

Receives, greets and directs visitors and staff in a pleasant and friendly manner.

Records, edits, and accurately transcribes minutes from committee and board meetings within five working days.

Receives and directs all incoming phone calls and serve as the receptionist for the Risk Management & Compliance Department.

Responds to telephone calls quickly (within 3 rings) in a courteous and appropriate manner that addresses the needs of the caller.

Distributes messages in a timely manner and with accuracy.

Receives, sorts, and distributes mail to and from the various departments and sites throughout CHI.

Understands and adheres to legal guidelines pertaining to confidentiality.

Participates in Performance Improvement program as required.

Performs administrative duties as assigned.

Attends mandatory in-service/educational training.

Establishes and maintains good interpersonal relationships with clients and staff.

Manages all data for the Risk Management & Compliance Department, generates reports and provides management with daily and monthly report.

Assists with all office duties (i.e. copying, faxing, filing, etc.) as it pertains to the Risk Management & Compliance Department.

Complies with Policies and Procedures.

Assists with special projects as assigned from time to time by the AVP of Risk Management & Compliance.

Maintains open communication using appropriate chain of command regarding departmental issues.

Participates in staff meetings and takes minutes.

Reports to work on time and ready to work with minimal absenteeism.

Adheres to Confidentiality Policies and Procedures / HIPAA Regulations.

Files various administrative documents; maintains files in accordance with established administrative systems and accesses records upon request. Maintains daily calendar of events and sends reminders of appointments/meetings.

Schedules appointments and meetings for supervisor within established guidelines.

Assists the supervisor in gathering necessary documents and information for annual insurance renewals.

Works with external counsel staff in setting conferences, mediations, arbitrations, and depositions.

Reviews daily incident report generated by Worx Hub to ensure compliance and actions taken to resolve any incidents.

Secures maintenance service for machines and equipment; reminds staff of scheduled meetings.

Ensures that records are maintained accurately and according to proper procedures.

Conducts; maintains inventory and orders supplies and forms for the department.

Schedules monthly department committee meetings.

Serves as a resource to staff, department, and program heads.

Participates in the Performance Improvement Program.

Processes subpoenas and directs to the appropriate parties within the organization and subpoenas that require the production of billing records.

Performs other duties as assigned.

Community Health of South Florida