Patient Care Assistant-FT-Orthopedics-Provo

Patient Care Assistant

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission—one patient at a time. We're a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary: As a Patient Care Assistant, you will arrive each day prepared to establish professional relationships with both physicians and patients. Your job involves the scheduling of procedures, appointments, and tests, plus supporting patient visits by collecting info and making sure doctors have what they need to provide outstanding care. You enjoy meeting new people, making connections effortlessly, and making every patient feel appreciated and important. Your role is key—you're often the first face patients see in the organization, significantly shaping the patient care experience. Don't worry if you're new to patient care; with at least two years in customer service, we provide comprehensive training for you to effectively support our patients and physicians. You're proactive in embracing challenges and committed to providing exceptional service to both patients and physicians. Representing a reputable company, you take pride in contributing to the excellence of the patient care experience.

Essential Job Functions: Experience with Microsoft applications like Outlook, Word, and Excel. Proficiency in ten-key and keyboarding. Ability to work well with others in a cooperative and collaborative environment. Strong problem-solving, critical thinking, and communication skills, both in person and over the phone. Willingness to travel and drive to different clinic locations. Prior healthcare experience is a plus.

Qualifications: Two years of experience in customer service or related role. We will train the right person! Are you a team player with a positive, can-do attitude? Do you have excellent communication and interpersonal skills? Are you self-motivated and able to work independently? Proficiency in other languages is a plus but not required.

Hours: This is a full-time position working Monday-Friday. When in clinic, hours can run between 7:30 a.m. and 5:00 p.m. Non clinic day hours will vary and can be done 7:30 a.m. – 5:00 p.m.