Dental Front Office Assistant

Job Description

Job Description

What You’ll Do (Responsibilities): As a Dental Front Office Coordinator, you will be the face and voice of our practice, ensuring our patients receive a warm welcome and our clinical flow runs seamlessly.

• Welcome & Check-In: Greet patients with a warm demeanor, manage check-in/check-out, and handle patient registration and digital intake forms.
• Master the Schedule: Optimize the daily appointment book, scheduling efficiently to support the clinical team and maintain an on-time daily flow.
• Insurance & Billing: Verify dental insurance benefits, submit claims, and present treatment plans with clear financial breakdowns to patients.
• Communication Hub: Answer phones, respond to patient inquiries, and manage confirmation workflows (calls, texts, and emails).
• Administrative Support: Maintain accurate digital patient records and collaborate with the clinical team to ensure a flawless patient experience.

What We Are Looking For (Requirements):

• Experience: 1–2 years of dental front office experience is preferred (Familiarity with dental terminology and insurance verification is a major plus).
• Tech-Savvy: Proficient with dental practice management Open Dental software and comfortable with a fully digital office environment preferred.
• Skills: Exceptional customer service, strong multitasking abilities, and clear, professional communication skills.
• Mindset: Reliable, organized, detail-oriented, and a proactive team player who loves interacting with people.

Why Join Our Team? Are you an organized, personable front office professional looking for a modern, positive, and growth-oriented practice? We are a thriving dental practice in Cranberry, PA, utilizing cutting-edge digital workflows to deliver exceptional patient care. We believe in supporting our administrative team with a respectful culture, organized systems, and the long-term career growth you’ve been looking for.

What We Offer (Benefits & Perks):

• Top-Tier Environment: Work in a beautiful, modern, and fully digital dental practice.
• Culture First: A supportive, collaborative, and respectful team dynamic.
• Career Advancement: Ongoing opportunities to grow with the practice long-term.
• Competitive Compensation: Based on experience.