Sales Support Specialist

Aquent is partnering with a leading innovator in the manufacturing sector, renowned for its commitment to quality and cutting-edge solutions. This organization is at the forefront of delivering essential components that power countless technologies, impacting industries globally.

Are you a highly organized and customer-focused individual ready to make a significant impact in a dynamic B2B sales environment? We are seeking a proactive and detail-oriented professional to join a vital sales support team. In this role, you will be instrumental in ensuring seamless operations, directly contributing to customer satisfaction and the overall success of sales initiatives. Your ability to manage complex processes, communicate effectively, and anticipate needs will be crucial in supporting a bustling sales team and their clients, helping to drive efficiency and maintain strong relationships.

• LOCATION: Onsite in Austin, TX, 5 days per week
• HOURS: Full-time, 40 hours per week 
• OPPORTUNITY: Temp-to-perm, with the potential to convert to a salaried position after 6 months if the candidate is a good fit

**What You’ll Do:**

* Act as a primary liaison between customers and sales managers, facilitating smooth sales activities.
* Provide essential product information, pricing details, and lead times to support customer inquiries.
* Accurately process customer orders, quotes, sample requests, and price approvals in a timely manner.
* Coordinate closely with manufacturing facilities to monitor order status, delivery schedules, and inventory availability.
* Prepare and meticulously maintain sales-related documentation, including reports, RFQs, purchase orders, sales orders, and customer records within a CRM tool.
* Respond to customer inquiries regarding product specifications, certifications, and compliance standards (e.g., RoHS, REACH).
* Assist with customer onboarding processes and data entry into relevant systems.

**What You’ll Bring:**

* **Must-Have Qualifications:**
* 2+ years of experience in sales support or customer service.
* Strong understanding of sales processes and documentation within a technical product environment.
* Experience processing and/or preparing sales quotes
* Experience with CRM programs like SAP
* Proficiency in Microsoft Office Suite (primarily Outlook & Excel).
* The ability to set clear, measurable goals and create a plan to achieve them.

* **Nice-to-Have Qualifications:**
* Experience within the electronic components or connectors industry.
* Previous experience in roles such as Sales Assistant, Business Development Representative, Sales Account Coordinator, Sales Operations Coordinator, Inside Sales Support, Sales Order Administrator, or similar.

**About Aquent Talent**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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