Retail Loss Prevention Specialist

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for daily maintenance of store loss prevention and safety programs. Maintains positive relationship with Store Management. Coordinates assigned Store Detectives’ activities for maximum loss prevention impact.

• Ensures adherence to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to internal and external customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Ensures apprehensions are consistent with store theft activity
• Initiates investigations and surveillance
• Ensures Loss Prevention scheduling supports store’s needs
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and expertly participates in legal activities as needed (e.g., police calls, etc.)
• Optimally communicates loss prevention concerns to management
• Coordinates and complete shrink related activities in partnership with Store Management
• Coordinates and conducts loss prevention orientations for new store Associates
• Ensures regular fire and safety inspections are conducted and communicates results to Management
• Maintains effective relationship with local law enforcement agencies
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment
• Other duties as assigned.

Who We’re Looking For: You.

• Excellent communication skills and good judgment
• Able to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors
• Able to work a flexible schedule to support business needs
• 3-6 months as Store Detective or other retail loss prevention experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

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