Service Writer

At Humboldt Ford, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with matching contributions
• Life insurance
• Paid vacation
• Eight paid holidays
• Profit sharing
• Tuition reimbursement

Responsibilities

• Being first contact for service customers via telephone and in person.
• Prepare written estimates for service work and parts.
• Act as liaison between customer and manufacturer reps and technicians.
• Strong interaction with in-house technicians.
• Track repair orders; parts requests; perform timely follow-up with customer.
• Input/track repair orders through computer.
• Ensure timely completion of repair order and invoice submission.
• This position will be apart of an award winning dealership with opportunity for growth.

Qualifications

• One-year retail sales experience
• Customer Service Experience
• Ability to multi-task, start and return back to task without errors and ability to work fast paced
• Flexible schedule
• Valid Driver’s license and clean driving record
• Detail orientated
• This person must have highly developed customer-service skills
• Knowledge of general vehicle maintenance and system operations
• Positive teachable attitude to learn processes
• Ability to work in teams within their department and other departments
• Problem solving skills are a must

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.