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Remote Call Center Supervisor - Customer Care Lead

Verizon

Verizon is seeking a remote Customer Care Team Lead to manage a home-based team delivering exceptional service. You will guide the team to answer questions, resolve issues, and maintain top-quality customer interactions while modeling strong interpersonal skills and judgment.

Responsibilities include staffing resources, training, and monitoring call volume to optimize efficiency. The role requires 40 hours per week and availability for evenings, weekends, and holidays.

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Vacancy posted 4 days ago
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