Banquet Server

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values.

We are seeking to build a pool of candidates for future Banquet Server positions to join our rapidly growing team.

The Opportunity:

As a Banquet Server, you will have the opportunity to make a significant impact on the guest experience and the quality of service that will be extended to visitors, students, faculty and staff on a daily basis. The Banquet Server primarily provides a consistent and professional delivery of customer service to guests, including full restaurant table service. As a customer-facing member of the team, the Banquet Server embodies the values and work ethic of the entire staff. They will serve as a positive reflection of USC and its commitment to Trojan principles.

The Accountabilities:

• Provide professional delivery of food and beverage service to faculty, staff, students and guests. Takes accurate food and beverage orders and provides suggestions to customers based on established menus.
• Provides basic hot and cold food and beverage preparation service from recipes.
• Serves food and beverages to customers. Checks food and beverage orders for accuracy before they are presented to customers. Maintains established presentation standards for food and beverages. Attends to customers during their dining experiences and provides excellent customer service.
• Conducts service transactions. Accepts and processes payments for food and beverages in compliance with cash handling policies and procedures, and university and department guidelines.
• Stocks and maintains all supplies, food, items, and utensils.
• Assists in set-up and break-down of dining room/event.
• Delivers food items to various locations on university campus and offsite catering events.
• Maintains cleanliness of facilities. Buses tables, as necessary.
• Assists in kitchen sanitation program. Complies with standard food handling and sanitation procedures.
• Adheres to department service standards and to all health, safety, and university rules and regulations.
• Attends and participates in meetings as required.
• Reports to station, ready to work at the time work assignment is scheduled to begin.
• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Requirements:

• Education: High school diploma not required.
• Experience: 1 year.
  
  • Knowledge of food handling and sanitation procedures.
  • Demonstrated customer service experience.
  • Experience working in a fast paced environment.
  • Ability to effectively communicate in English.
  • Must be 18 years of age or older.
  • Ability to lift up to 50 lbs.
  • Presents oneself professionally, in line with hotel environment.
  • In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
  • Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

What We Prefer :

• High school diploma or equivalent.
• 2 years in a high volume restaurant operation.
• Knowledge of craft beers.
• Experience in a gastropub environment.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $17.87. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Minimum Education: Less than high school
Minimum Experience: 1 year
Minimum Field of Expertise: Knowledge of proper banquet and catering service protocol. Knowledge of food handling and sanitation procedures. Demonstrated customer service experience. Experience working in a fast paced working environment. Ability to effectively communicate in English. Ability to lift up to 50 lbs.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at View phone number on click.appcast.io, or by email at View email address on click.appcast.io. Inquiries will be treated as confidential to the extent permitted by law.

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