Hybrid Customer Support Technician II — Troubleshooter

Planet DDS

Planet DDS is seeking a Customer Support Technician II for a hybrid position in Atlanta, GA, where the successful candidate will ensure an exceptional customer experience by providing advanced technical support and resolving complex issues. A Bachelor's degree or equivalent experience and 2-4 years of product support experience are required. This role involves troubleshooting product issues, documenting solutions, mentoring junior staff, and collaborating with teams to improve product quality and support processes. Comprehensive benefits including medical coverage and 401(k) match are offered. #J-18808-Ljbffr Planet DDS

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Vacancy posted 1 day ago

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