Senior Business Analyst

Senior Business Analyst

Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the US Securities and Exchange Commission rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities.

As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. If you are up to the exciting challenge of the innovative, service-oriented field of consulting, we encourage you to view our open position.

Job Description

We are seeking Salesforce Business Analysts across all Acumen Solutions locations, including: San Francisco, DC Metro Area (HQ), Greater NY Area, Cleveland, OH & the UK.

Business Analyst w/ Configuration Role: This person will work closely with CRM Project Managers and Senior Business Analysts to ensure the timely and effective delivery of CRM implementation projects in a variety of industry contexts. This is a client facing role leading to a Salesforce developer position.

Specific Duties

• CRM (Salesforce.com) application configuration
• Research integration issues and liaise with legacy system development staff
• Research and development of new Salesforce.com applications to aid organization
• Work closely and communicate clearly with a group of people with varied skill-sets
• Produce and improve overall documentation related to the implementation's configuration

Qualifications

• Bachelor's degree
• Eligible work for any U.S. employer
• Ability to travel at least 50%
• 5+ years of industry experience as a Salesforce.com Administrator
• Experience with database software / CRM solutions
• Advanced knowledge of and experience with Salesforce.com configuration
• Ability to work on multiple tasks and deliver results with aggressive timelines
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Work well independently or on a team
• Take initiative to recommend process improvements and demonstrate creative thinking
• Demonstrate self motivation and the ability to grasp concepts quickly
• Demonstrate sharp, analytical, problem solving, and decision making skills
• Knowledge of related applications, relational databases, and web technology

Additional Information

Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k.

EOE M/F/V/D

VEVRAA Federal Contractor