Health Information Technician

Empath Health is currently seeking an effective Health Information Technician to join our team handling the management, organization, and security of patient health data. This role requires one to work on-site in Ocala, Fl.

The Health Information Management (HIM) department is charged with ensuring the privacy and integrity of electronic and paper medical records are maintained and available to those who require and are authorized to access the records in accordance with policies and procedures of Suncoast Hospice, Empath Home Health and affiliated Empath Health programs. It is the responsibility of the Health Information Technician (HIT) to support the HIM department strategic objectives and goals as demonstrated by the accuracy and timeliness of their work as well as the analysis and critical thinking required to support Quality reporting and regulatory requirements.

What You’ll Do

• Processes information in an accurate and timely manner according to established procedure and as assigned, including new admissions, deaths, discharges and transfers to Empath Health Care Programs.
• Professional and timely notification of appropriate clinical staff and physicians of missing documents/documentation required for medical record completion. Provides timely and professional customer service and support to all patient care teams and other departments to support the integrity of the medical record and patient care needs.
• Initiates medical record audit process upon patient admission and continues auditing the patient record for accuracy and completeness throughout the patient’s length of stay.
• Assures time-sensitive documents are processed the day of receipt (includes Advance Directives, physician orders and regulatory documents.) Follows up on unsigned documents in a timely and consistent manner.
• Collaborates with HIM Supervisor as necessary to clarify and verify information or report compliance, equipment and supply needs.
• Demonstrates the highest level of HIPAA compliance to ensure the privacy, confidentiality and security of all patient records at all times.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You’ll Need

• Education and/or Experience: College graduate, AHIMA certification, or AS Degree preferred with minimum of one year related health information experience or credential. Will consider candidates without certification or degree, with a minimum of 1-3 years of HIM experience preferred.
• Strong analysis and critical thinking skills and ability to manage multiple tasks simultaneously.
• Computer skills with experience working with Outlook and MS Office Suite; experience in electronic health record systems as a user or HIT is required.
• Able to organize work priorities and meet specific objectives under time constraints.
• Must have the ability to speak clearly and have patience and compassion when answering calls (patients, family members, etc).
• Must be flexible to work weekdays and/or weekends if needed.

What You’ll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Equal Opportunity Employer


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