Property Manager

Property Manager

At Triple C Housing, Inc. (Triple C), we believe safe, stable housing changes lives. For more than 46 years, Triple C has developed and managed affordable and supportive housing throughout New Jersey, helping individuals, families, veterans, and people living with disabilities build stronger, more independent lives. As a nonprofit Community Housing Development Organization (CHDO), we combine quality housing with compassionate services to strengthen communities and create opportunities for those we serve. Our team is united by a shared commitment to professionalism, accountability, collaboration, and respect. Every employee plays an important role in delivering exceptional service while helping residents achieve long-term housing stability.

About the Role

The Property Manager plays a key role in delivering an exceptional housing experience for our residents while ensuring our properties operate efficiently and remain compliant with applicable regulations. This position oversees the day-to-day leasing, occupancy, resident relations, compliance, and administrative functions for a portfolio of affordable and supportive housing properties. Working closely with our Development & Operations Associate, Facilities team, Fiscal Department, Programs and Services staff, and community partners, the Property Manager helps ensure residents receive outstanding service while supporting the long-term success of our housing portfolio. This is a dynamic position where no two days are the same. Success requires someone who is highly organized, dependable, compassionate, and committed to following through on every task, conversation, and commitment. If you enjoy solving problems, building relationships, and making a meaningful impact in your community, you'll find this to be a rewarding opportunity.

Key Responsibilities

Leasing & Occupancy

• Coordinate the leasing process from application through move-in.
• Manage waiting lists, applicant files, and vacancy pipelines to promote timely occupancy.
• Prepare leases, renewals, recertifications, transfers, and occupancy documentation.
• Coordinate resident move-ins, move-outs, and unit transfers.
• Respond promptly and professionally to applicant and resident inquiries.

Resident Relations

• Build positive relationships with residents while providing exceptional customer service.
• Address resident concerns professionally and compassionately while applying agency policies consistently.
• Support residents through changes in housing needs and coordinate reasonable accommodations as appropriate.
• Foster welcoming, respectful, and well-managed communities.

Property Operations & Compliance

• Maintain accurate resident files and property records.
• Coordinate annual certifications, inspections, and compliance activities.
• Support compliance with HUD, NJHMFA, NJDCA, DMHAS, Housing Authorities, and other applicable program requirements.
• Partner with the Facilities team to coordinate maintenance activities, inspections, and unit turnovers.
• Ensure Propertyware and other agency systems remain accurate and up to date.

Collaboration & Continuous Improvement

• Work collaboratively with Facilities, Fiscal, Programs and Services, Development, and Executive Administration.
• Build productive relationships with vendors, contractors, Housing Authorities, subsidy providers, attorneys, and community partners.
• Identify opportunities to improve processes, customer service, and operational efficiency.
• Participate in professional development and organizational initiatives.
• Perform other duties as assigned in support of Triple C's mission.

What Success Looks Like

Successful Property Managers at Triple C are professionals who take ownership of their work and consistently deliver exceptional service to residents and community partners. The ideal candidate:

• Is highly organized and manages multiple priorities effectively.
• Demonstrates exceptional follow-up and follow-through.
• Builds trusting relationships while maintaining professional boundaries.
• Treats every resident, applicant, coworker, and partner with dignity and respect.
• Communicates clearly, professionally, and respectfully.
• Solves problems proactively and exercises sound judgment.
• Adapts quickly to changing priorities and operational needs.
• Collaborates effectively across departments.
• Embraces continuous learning and process improvement.
• Takes pride in supporting Triple C's mission and values.

Minimum Qualifications

• Associate's degree or equivalent professional experience required; Bachelor's degree in Business Administration, Public Administration, Property Management, Real Estate, Human Services, Social Work, or a related field preferred.
• Minimum of two (2) years of experience in property management, affordable housing, leasing, customer service, nonprofit operations, or a related field.
• Strong organizational, planning, and time management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite and the ability to learn agency software systems.
• Valid driver's license with an acceptable driving record.
• Ability to successfully complete required pre-employment screenings.

Preferred Qualifications

• Experience with affordable or supportive housing programs.
• Knowledge of HUD, NJHMFA, NJDCA, Housing Choice Voucher, LIHTC, or similar affordable housing programs.
• Experience using Propertyware or comparable property management software.
• Experience coordinating regulatory inspections, certifications, and housing compliance.
• Professional certifications such as COS, HCCP, ARM®, CPM®, or similar credentials.

Benefits

Triple C offers a competitive compensation and benefits package designed to support the health, well-being, and professional growth of our employees, including:

• Competitive salary
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Retirement savings plan
• Employee Assistance Program (EAP)
• Professional development and training opportunities
• Opportunities for career growth within a mission-driven organization

Equal Opportunity Employer

Triple C Housing, Inc. is an Equal Opportunity Employer and is committed to fostering a workplace where all employees are treated with dignity, fairness, and respect. Employment decisions are based on qualifications, merit, organizational needs, and applicable law. We welcome applicants from all backgrounds who share our commitment to strengthening communities through affordable and supportive housing.