Sales Intake Manager

We are looking for a driven Sales Performance Manager to lead a team of Intake Specialists in a fast-paced, quota-driven environment. This role is responsible for driving conversion, increasing output, coaching to performance, and holding the team accountable to clear standards and measurable goals. Must be able to manage an onsite team of up to 25 members. This is not a passive management role. We want a leader who knows how to drive numbers, coach to results, and build a culture where urgency, discipline, accountability, and excellence are the standard. Large teams will have a team operations coordinator to assist with production and operations. Responsibilities Lead, coach, and develop a team of Intake Specialists Drive daily, weekly, and monthly performance against sales and conversion goals Hold team members accountable to production, attendance, quality, and activity expectations Conduct call reviews, one-on-ones, team huddles, and ongoing coaching Identify performance gaps and take action quickly Use scorecards, data, and reporting to improve results Develop top performers and address underperformance directly Partner with leadership to align team performance with company goals Reinforce Quintessa’s core values through coaching, performance management, and daily leadership Qualifications 2+ years of management experience in a high-volume, quota-driven sales environment Proven success leading teams to hit aggressive goals Strong sales coaching and performance management skills Ability to manage by numbers, scorecards, and clear expectations Strong communication, leadership, and decision-making skills High level of accountability, professionalism, and reliability A leadership style that reflects Purpose, Resilience, Accountability, Integrity, Success Driven, and Excellence Job Type Full-time Benefits Dental insurance Health insurance Life insurance Paid time off Vision insurance Title Call Center Performance Manager – Intake Location Office Equal Opportunity Employer We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status, or any other protected status under applicable federal, state, or local laws. Work Authorization Applicants must be authorized to work in the United States on a full-time basis. Sponsorship is not available at this time. #J-18808-Ljbffr Quintessa Marketing