Housekeeper

Brookdale Community OperationsBrookdale is a great place to be: Gracious hospitality and neighborliness for our residents and families. Home-like feel and all-around comfort for residents and visiting family members. Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. Industry leader in clinical care. Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional. Extensive corporate support including a robust training program.Job DescriptionRecognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wages for hourly associates (outside of CA)Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal planTuition reimbursementBase pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.ResponsibilitiesCleans, polishes, and sanitizes gathering and public spaces including lobbies, halls, stairwells, activities rooms, dining rooms, elevators, etc. to present the community in a positive and impressive manner for residents and guests. Cleans residents' apartments on a weekly basis or as needed. In addition, interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.Cleans floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Properly sets up appropriate caution and safety signs to ensure safety of residents and visitors and ensures their removal as appropriate. Cleans carpets including vacuuming, shampooing, deodorizing, and disinfecting.Removes dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Handles hazardous cleaning supplies according to proper procedures and ensures accurate labeling.Cleans public restrooms including washing, sanitizing, and/or polishing bathroom fixtures. Ensures that water marks are removed from fixtures.Conducts deep cleaning of apartments, furniture, window treatments, and community designated areas for defined timeframes per assignment to meet business needs.Visits assigned residences to perform basic apartment cleaning of bathroom fixtures and floors. Wipes surfaces in kitchen and ensures that appliances are clean. Vacuums and feather dusts surfaces in apartment. Avoids disturbing residents' belongings and respects privacy. Removes linens from bed and returns to resident for cleaning. Makes beds with clean linens according to resident's preferences. Logs cleaning activities as required by procedures.Interacts with residents in a friendly manner, providing meaningful attention. Communicates concerns with resident's health to management as appropriate.Attends and participates in in-service educational classes, on-the-job training programs, etc., as scheduled or directed.Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties, according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.QualificationsEducation and ExperienceHigh school diploma or General Education Diploma (GED) preferred. Prior experience in cleaning of housekeeping preferred.Management/Decision Making Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.Knowledge and SkillsHas a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Ability to respect the privacy of residents and to refrain from discussing their personnel situations and problems with other residents, particularly as it may relate to their health. Must be willing to communicate with residents of various levels of functioning and various types of personalities. Ability to complete cleaning tasks in a timely, effective and efficient manner.Physical Demands and Working ConditionsStandingWalkingSittingUse hands and fingers to handle or feelReach with hands and armsClimb or balanceStoop, kneel, crouch crawlTalk or hearAbility to lift: up to 50 poundsVisionRequires interaction with co-workers, residents or vendorsOccasional weekend, evening or night work if needed to ensure shift coverageOn-Call on an as needed basisPossible exposure to communicable diseases and infectionsExposure to latexPossible exposure to blood-borne pathogensPossible exposure to various drugs, chemical, infectious, or biological hazardsSubject to injury from falls, burns, odors, or cuts from equipmentBrookdale is an equal opportunity employer and a drug-free workplace.Job InfoJob Identification 25031459Job Category Community OperationsPosting Date 10/06/2026, 02:33 PMDegree Level High School GraduateJob Schedule Part timeLocations 3501 Converse Rd, Wilmington, NC, 28403, USHiring Range Minimum and Maximum Per Period null