Bakery Cake Designer

Job Description Bakery Cake Designer – Bakery Department. FLSA: Non‑Exempt. General function: responsible for decorating bakery items. Additional Considerations At Hy‑Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Core Competencies Partnerships, Growth mindset, Results oriented, Customer focused, Professionalism, Reporting Relations, Accountability. Primary Duties and Responsibilities Provide prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience in all customer interactions. Smile and greet customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Learn customers’ names and address them by name whenever possible. Assist customers with bakery orders by telephone and in person, including escorting them to products, securing items that are out of reach, loading or unloading heavy items, and performing other tasks to enhance the shopping experience. Answer telephone calls promptly and provide friendly, helpful service to customers who call, including taking product orders. Take customer orders at the bakery counter. Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment. Check orders for the day and set up a timeline and production schedule. Decorate bakery items in a timely manner and stay current on new designs and trends. Ensure department standards are met. Check cake orders for details (size, deco pack, icing needs, dates) daily and indicate supply needs. Order supplies for the decorating area and check off the order. Deliver products and set up wedding cakes on site (outside the store). Communicate with the bakery manager regarding displays, weekly ads, and special needs on a daily basis. Check product dates, pull cases for work, and list items to fill or replace. Develop bakery orders for bakers on a daily basis. Track daily retail production and identify tasks to be completed with co‑workers. Operate as a lead worker with part‑time or other employees, instructing and reviewing work. Participate in employee cross training. Understand and practice proper sanitation procedures and ensure the work area is always clean and neat. Adhere to company policies and individual store guidelines. Report to work on schedule and on time. Secondary Duties and Responsibilities Wrap all product as necessary. Assist in other areas of the store as needed. Perform other job‑related duties and special projects as required. Knowledge, Skills, and Abilities Ability to solve practical problems involving limited standardization and interpret instructions. Arithmetic calculations involving fractions, decimals, and percentages. Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction. Education and Experience High school or equivalent. Six months or less of similar or related work experience. Physical Requirements Physically able to exert up to 100 pounds of force (shared team lifting) occasionally; up to 50 pounds of force frequently; up to 10 pounds of force constantly. Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Visual requirements: vision from less than 20 inches and more than 20 feet with or without correction; color vision; depth perception; field of vision. Working Conditions Work conducted in a store environment with significant pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes, and temperature extremes. Equipment Used Standard bakery tools and equipment including mixers, ovens, turntables, tips, bas, airbrush, telephone, copy cake machine, intercom system. Contacts Daily contact with general public for taking orders. Weekly contact with suppliers/vendors. Compensation The anticipated hourly starting wage for this position is $12.00 to $15.00 depending on experience. Employment Terms Employment is contingent upon the successful completion of a pre‑employment drug screen. #J-18808-Ljbffr Hy-Vee Inc