Meta Lab Manager

Meta Lab Manager Join to apply for the Meta Lab Manager role at BDS Connected Solutions, LLC. Base pay range $95,000.00/yr - $100,000.00/yr Additional compensation types Annual Bonus Why Join Us This is your opportunity to lead Meta Lab’s retail experience where technology, creativity, and human connection converge. You’ll shape the future of immersive retail and set the standard for innovation worldwide, backed by the trusted expertise of Channel Partners in partnership with Meta. What We Offer Biweekly pay Health and wellness benefits plans Flexible vacation and holiday policies Paid parental leave 401(k) with employer matching Referral bonus Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs Opportunity to work with a growing company that actively rewards and promotes its employees What You'll Do Drive a high-performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration Deliver world‑class, hands‑on demos of the Meta Quest Collection and Meta Ray‑B­an Display, featuring the latest innovations, highlighting Ray‑B­an Meta Gen 2, Oakley Meta Vanguard and Oakley Meta HSTN Own the flagship’s operational success while influencing broader retail strategies for future Meta Lab locations Serve as the ultimate subject matter expert for Meta’s ecosystem, modeling behaviors that elevate the brand and customer trust Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next‑generation retail experiences Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment Cultivate strong client relationships and champion scalable solutions for multi‑location growth Coach and develop leaders within your team, ensuring a pipeline of talent for Meta’s retail future What You'll Bring Experience and Education: 5+ years of senior retail store leadership experience with proven success in building and scaling high-performing teams Expertise in delivering premium customer experiences in a fast‑paced, tech‑driven environment Strategic thinker with strong business acumen, operational excellence, and a passion for innovation Exceptional communication and coaching skills that inspire and motivate Ability to thrive in ambiguity and lead through change with confidence and creativity Skills and Attributes: Extremely strong interpersonal communication, soft skills, written, verbal, and on camera Performance Management and conflict resolution skills Ability to build and foster business relationships at multiple levels and independently Ability to show patience and tact and remain calm under pressure High level of initiative and self‑motivation with a continued drive to learn Strong time management and organizational skills Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making Flexible availability with the ability to be on‑call as needed Being bilingual is a plus! Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp Frequently lift and carry up to 25 lbs Occasionally lift and carry up to 50 lbs Continuous hand/eye coordination and fine manipulation Equal Employment Opportunity We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. BDS Connected Solutions is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is an at‑will employer. We provide a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer. Visit us for more information. #J-18808-Ljbffr BDS Connected Solutions, LLC.