SAP Concur- Senior Digital Advisory Lead

SAP Concur- Senior Digital Advisory Lead Job Title: SAP Concur Senior Digital Advisory Lead – Agentic Workflows & Sales Innovation Employment Type: Permanent, full-time, hybrid Role Overview The SAP Concur Senior Digital Advisory Lead is a high-impact, field-facing role responsible for designing, building, and deploying agentic workflows and digital engagement systems that materially improve sales productivity and customer impact. Building on the foundation of the Digital Advisor role—focused on digital asset management, value storytelling, and scalable engagement—this role extends into end-to-end ownership of AI-enabled, agent-driven solutions that transform how the SAP Concur sales field operates. The role focuses on identifying high-friction, high-volume manual workflows and replacing them with intelligent, automated, and scalable digital solutions. These solutions combine AI, video, content, and workflow orchestration to accelerate deal cycles, enhance customer engagement, and improve conversion rates. The ideal candidate operates as a force multiplier for the field, delivering outcomes equivalent to scaled team capacity through the effective use of agents, automation, and digital modalities. Key Responsibilities Own the end-to-end lifecycle of agentic workflows: problem identification, design, build, deployment, and iteration Identify high-impact sales workflows suitable for automation (e.g., executive briefings, deal preparation, customer communication) Design and deploy AI/agent-driven systems that reduce manual effort and accelerate seller productivity Drive rapid prototyping and ‘production-first’ delivery approaches, ensuring solutions are adopted quickly by the field Deal Strategy & Customer Engagement Lead creative strategy and planning for critical deals, integrating digital modalities into the customer engagement approach Develop high-impact digital experiences (e.g., executive brief videos, interactive assets, tailored digital journeys) Translate complex deal narratives into compelling, value-driven customer communications Partner directly with sales teams to embed digital innovation into live opportunities Advanced Content Creation & Storytelling Own the ideation, creation, and curation of premium digital content, with a strong emphasis on video production and editing Develop differentiated storytelling assets beyond templated tools (e.g., advanced video formats, narrative-driven content) Ensure content is reusable, scalable, and aligned with value-based selling principles Leverage AI, agent frameworks, and automation tools to develop scalable solutions Apply “vibe coding” or low-code/no-code approaches where appropriate to rapidly prototype and deliver value Continuously evaluate emerging technologies to improve digital advisory capabilities Contribute to the evolution of SAP Concur’s digital engagement and automation strategy Digital Ecosystem & Asset Integration Integrate agentic workflows with existing digital platforms and content hubs (e.g., SharePoint, Highspot) Ensure solutions are scalable, reusable, and discoverable across regions Enhance digital asset ecosystems through automation and intelligent content delivery Performance Measurement & Impact Define and track success metrics including sales productivity gains, deal velocity improvement, pipeline influence and revenue contribution, adoption of agentic workflows and digital tools, optimize solutions based on measurable business impact Key Performance Indicators (KPIs) Measurable improvement in sales efficiency and productivity Reduction in manual effort across prioritized workflows Increased deal velocity and conversion rates Adoption and reuse of deployed digital/agentic solutions Positive feedback from field teams and customers Required Skills & Experience Core Experience Experience in customer advisory, marketing, digital innovation, or adjacent roles Proven ability to work with sales teams on campaigns and customer engagement Technical & Digital Capabilities Strong experience with AI tools, automation platforms, and digital engagement technologies Familiarity with agentic workflows or process automation concepts Experience with digital platforms such as content hubs, CRM systems, and engagement tools Content & Creative Skills Advanced video creation and editing capabilities (beyond basic templated tools) Strong storytelling and narrative design skills Ability to create compelling executive-level content Analytical & Problem-Solving Skills Strong ability to identify inefficiencies and design scalable solutions Data-driven mindset with the ability to measure and optimize impact Entrepreneurial, fast-moving, and outcome-oriented Strong stakeholder management and communication skills High degree of autonomy and ownership Education Bachelor’s degree in business, Technology, Marketing, or related field Compensation Range Transparency SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 137,300-294,000 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Refer to SAP North America Benefits for a summary of benefits and eligibility requirements. Equal Employment Opportunity Statement Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. #J-18808-Ljbffr SAP SE