Treatment Support Technician

Job Description

Job Description

Description:

ATTENTION! $1,000 SIGN-ON BONUS!

Gateway Rehab Center (GRC) is hiring a full-time Treatment Support Technician in our REST Program in Center Township, PA! In this important role, you will help facilitate programming, support daily patient activities, and maintain the integrity of the therapeutic environment for individuals receiving substance use disorder treatment.

If you're compassionate, dependable, and passionate about supporting individuals in recovery, keep reading!

Why You'll Love Working at GRC

• Mission-driven work supporting individuals and families impacted by addiction.
• Opportunity to make a meaningful difference in patients' daily treatment experience.
• Collaborative team environment focused on recovery, accountability, and wellness.
• Diverse responsibilities that allow you to build relationships and support patients throughout their treatment journey.
• Comprehensive benefits package, including contribution toward the medical insurance plan of your choice: Highmark or UPMC, plus access to employee discount programs and additional supportive benefits!

Why This Role is Important to SUD Treatment

GRC's REST Center Township team is changing lives, and as a Treatment Support Technician, you'll be an essential part of that mission. By facilitating groups, supporting patient needs, promoting accountability, and helping maintain a safe and structured treatment environment, you provide the day-to-day support that allows patients to focus on recovery. This is more than a job. It's an opportunity to positively impact the lives of individuals seeking lasting recovery from substance use disorders.

Responsibilities:

• Facilitate discussion groups and therapeutic activities.
• Monitor patient behavior and maintain a safe treatment environment.
• Conduct patient handbook orientation.
• Conduct searches of patient belongings, rooms, and persons as required.
• Serve as a liaison between patients and clinical staff.
• Assist patients with completing assessment and intake documentation.
• Support communication with family members, referral sources, and other recovery supports.
• Assist with crisis intervention and patient support.
• Transport patients to appointments, support groups, activities, and other approved destinations.
• Document patient interactions and involvement in progress notes.
• Collect urine specimens and complete required drug screening documentation.
• Provide post-discharge contacts and referrals under therapist direction.
• Monitor medication self-administration and complete appropriate documentation.
• Assist with location-specific duties, including gift shop operations, nutrition needs, donation management, and smoke break monitoring as applicable.
• Monitor daily living activities, including chores, behaviors, and personal grooming.
• Communicate medical tasking and pharmacy needs in accordance with site-specific workflows.
• Remain on duty until properly relieved and perform other duties as assigned.

What You Bring

• Knowledge of 12-Step programs, recovery support services, and addiction treatment principles preferred.
• Ability to maintain professionalism, confidentiality, and ethical standards.
• Strong verbal communication and interpersonal skills.
• Ability to convey information clearly and effectively.
• Ability to listen without judgment and demonstrate empathy toward patients.
• Strong teamwork, organization, and documentation skills.
• Commitment to supporting individuals in recovery.

What Do We Require?

• High School Diploma or GED.
• Valid driver's license and acceptable driving record.

Preferred Qualifications

• Some college coursework.
• PCB (Pennsylvania Certification Board) certification.
• Knowledge of recovery support services, addiction treatment, and 12-Step programs.

Additional Requirements

• Pass a PA Criminal History Record Check.
• Obtain PA Child Abuse and FBI Fingerprinting Clearances.
• Pass a Drug Screen.
• Complete a 2-Step TB Test.
• Obtain CPR/First Aid Certification.
• Must be available for mandatory staffing coverage when needed to ensure a safe treatment environment.
• Must remain awake and alert while on duty.
• If living a life of recovery, must attest to a minimum of 18 months in recovery from substance use disorder.

What Are the Work Conditions?

• Facility treating individuals with substance use disorders.
• Generally favorable working conditions.
• Minimal physical demands.
• Moderate mental demands requiring the ability to respond to multiple patient needs and requests simultaneously.
• Requires maintaining a safe, structured, and therapeutic treatment environment.

GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.