Part-Time Retail Sales Associate

Worksite Location : 1320 N University Dr, Nacogdoches, TX, 75961 IMPORTANT | This role requires driving to support our Patient Home Delivery Intended Shifts : 9AM - 5PM | Saturdays Required Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. IN A NUTSHELL… Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong. WHAT YOU WILL BE DOING Model best-in‑class service that consistently exceeds our customers’ expectations and builds a long‑term rapport using established customer service model. Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration. Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records. Accurately receive, prepare, and complete patient orders and sales utilizing point‑of‑sale (POS). Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies. Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance. Appropriately elevate customer conflict or complaint, inspiring long‑term patient relationships and loyalty to our brands. Maintain the cleanliness of the store on a daily basis. EXPERIENCE AND SKILLS YOU’LL BRING Required Age 21 or over High School Diploma or equivalent Valid Government‑Issued Photo ID Must be flexible regarding work schedule, including evenings, weekends, and holidays 1 year in Retail or a related industry where customer service is critical Constantly operating a computer and other office machinery Strong attention to detail and ability to multitask and manage time effectively Excellent communication and organizational skills Ability to manage difficult situations and resolve in a timely and professional manner Microsoft Office Suite proficient level Preferred Experience in the Cannabis industry & Dutchie PHYSICAL REQUIREMENTS Must be able to remain in a stationary position for prolonged periods during the shift Ability to assist with lifting stock and materials Occasionally positions self to retrieve product or material in the store throughout the duration of the shift YOU WILL BE SUCCESSFUL IF YOU… Are self‑motivated; micro‑managing isn’t fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the “traditional” solution isn’t the best one WHAT YOU GET Employee discount Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company‑sponsored well‑being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Tuition Reimbursement Programs Pet Insurance Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences of age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. #J-18808-Ljbffr