Diner Supervisor

DINER SUPERVISOR TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA A Diner Supervisor leads the diner team to ensure exceptional 24-hour service by supervising staff, maintaining high standards for food quality, cleanliness, and guest satisfaction, and managing daily operations, which includes monitoring expenses and resolving customer issues. This is a leadership role that requires a focus on customer-facing duties and empowering the staff to create a positive and efficient dining experience. Why Work With Us? It’s a fun company to work for! We recognize efforts and reward results 401K Promotional opportunities with a growing company Key responsibilities Staff management: Supervise and train staff, evaluate performance, and ensure the team consistently delivers excellent customer service and food quality. Guest experience: Ensure all guests have a positive experience by maintaining cleanliness, handling complaints and concerns, and fostering a friendly atmosphere. Operational oversight: Oversee the daily operations of the diner, including monitoring expenses, managing inventory, and ensuring smooth service. Quality control: Maintain high standards for food presentation, taste, and service, and regularly check on restaurant cleanliness and organization. Financial management: Write daily budget reports and monitor revenue and costs to ensure the business runs efficiently. Certifications Needed Certified Food Protection Manager (CFPM) ServSafe Alcohol ManageFirst Professional (MFP) Education / Experience Requirements Must be at least 18 years of age Reliable transportation Must have High School Diploma or its equivalent. Supervisor experience in a restaurant setting HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr