Customer Service Representative

• Activation and setup for new customers with our integrated partners

• Maintain customer records and update databases with accurate information

• Act as a liaison between sales, credit bureaus, and customers

• Providing customer support on incoming calls and emails

• Assist in a variety of other projects on an as-needed basis

• Minimum of 1 year of customer service-related experience in an inbound service center work environment

• Ability to analyze and resolve customer issues of diverse scopes

• Strong working knowledge of Microsoft Office and Salesforce.com

• Effective verbal and written communication skills

• Ability to interpret and communicate detailed product information

• Highly collaborative team player with a passion for providing great service

• Ability to manage multiple tasks

• Positive, assertive individual with a desire to learn, grow, and develop

• Experience or knowledge in the automotive industry is a plus

• Competitive Hourly Pay
• Unrestricted PTO
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) plan
• Professional development opportunities and continuous training
• A supportive and dynamic work environment with opportunities for growth and advancement.

• Recruiter Phone Screen via Teams
• Hiring Manager On-Site Interview
• Culture Index Survey (10-min)
• Offer

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