Director, Commercial Portfolio Accounts - Product and Underwriting - Remote

Director, Commercial Portfolio Accounts - Product and Underwriting - Remote We’re Mobilitas, created by CSAA Insurance Group, we serve the unique needs of the modern mobility sector. We specialize in tailored solutions for today’s evolving transportation landscape, helping our partners manage risk, move quickly and deliver exceptional experiences. We’re looking for motivated, innovative individuals who think big, move fast and want to help shape the future of mobility. We are actively hiring for a Director, Commercial Portfolio Accounts - Product and Underwriting! This role provides leadership and strategic direction for the team responsible for the underwriting, pricing, quoting, implementation, and ongoing lifecycle management of Mobilitas Commercial Portfolio Accounts. The role is responsible for designing and deploying the underwriting philosophy, appetite, guidelines, tools, and processes that enable profitable, repeatable growth, while maintaining accountability for the profitability and composition of the Portfolio Accounts book in partnership with Actuarial and Finance. In close partnership with the Client Organization, this leader drives product and underwriting engagement that supports client management and business development and cultivates broker relationships that generate consistent, in-appetite submission flow. Success is measured across financial performance, underwriting quality, operational throughput, team capability, and broker and client experience Leads underwriting, pricing, quoting, implementation, and lifecycle management of new business and renewal accounts falling below the strategic and large account threshold. Accountable for underwriting profitability, growth, and retention of the Portfolio Accounts book, including rate adequacy, segment and state mix, concentration, and remediation or exit of underperforming cohorts, with support of Finance and Actuarial. Accountable for the ongoing development of underwriting guidelines, monitoring their effectiveness, and ensuring the book consists only of eligible risks. Responsible for designing, implementing, and continuously improving underwriting tools, processes, and procedures to ensure both excellent efficiency and high-quality outcomes, including fast-path submission-to-quote-to-bind workflow, triage rules, and minimum data requirements Uses defined pilot accounts and cohorts to test appetite, structure, pricing, and workflow changes against stated success measures and exposure limits, and converts validated learning into standard guidelines, rating approaches, and forms. Identifies and executes opportunities to streamline process, apply advanced technology and analytics, and enhance risk assessment methods; ensures documented human oversight and explainability for any model-assisted eligibility or pricing decision. In partnership with the Client Organization, supports client targeting, business development, onboarding, and renewal strategy, and acts as the underwriting escalation point for the book. Establishes and monitors account-level and book-level KPIs and supports the business review cadence for in-scope Portfolio Accounts. Coordinates effectively with Client Organization, Operations, Claims, IT, Billing, Finance, Accounting, Actuarial, Product Development, Legal, and Compliance. Provides book-level results and outlook reporting to divisional leadership and contributes Portfolio Accounts content to quarterly business reviews, large loss, and reserving discussions. In partnership with the Reinsurance team, provides account- and portfolio-level input into ceded structure, treaty design, and quota share economics for the book. Trains and upskills product managers and underwriters, and serves as SME for Portfolio Account Managers and Development Product Managers across the department. Manages portfolio performance through changing market and underwriting cycles, maintaining disciplined growth and profitability targets. 10 years of related work experience with 7 years of progressively more responsible assignments within the insurance industry Bachelor of Arts or Bachelor of Science, or equivalent combination of education and experience Expert at underwriting for many commercial lines products; thorough mastery of commercial lines forms, coverage, product rules, rating algorithms, risk-sharing models, and pricing models. Demonstrated ability to manage a book of business to a profitability target, including rate, mix, concentration, and retention actions with at least 2 years managing a book of business to a stated profitability target (highly preferred). Familiarity with primary and excess insurance, surplus lines, large and matching deductibles, collateral and credit risk, third party claims administrators, MGAs and MGUs, fronting programs, and ceded and assumed reinsurance. Proven ability to build repeatable underwriting processes and measure throughput, quality, and consistency. Broker and distribution relationship building skills, with the ability to convert relationships into measurable submission flow. Deep knowledge of the P&C industry, competitors, insurance product pricing, and financial drivers of profitability; Analytical fluency with portfolio reporting and data tools, including the judgment to interrogate model outputs for bias, explainability, and fairness risk. willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.) Demonstrates a company ownership mindset, thinking beyond boundaries of their own area Travels as needed for role, including enterprise meetings, divisional / team meetings, representing the company at industry events, and other in-person meetings At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive. We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success. Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration. Inclusion and Belonging : An inclusive and welcoming workplace is the cornerstone of our success. As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. Mobilitas is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact View email address on click.appcast.io you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).