Quality Supervisor

Job Full Description

Quality Operations Supervisor


Location: Ventura, CA

Industry: Manufacturing

Compensation: Pay rate DOE - Salary range $65,000-$75,000 annually

Position Overview


A growing manufacturing organization is seeking an experienced Quality Operations Supervisor to support daily Quality Assurance operations and drive execution of Quality Management System (QMS) activities across manufacturing functions. This individual will provide leadership to Quality Inspectors while serving as a key resource for CAPA coordination, audit readiness, customer complaints, nonconformance follow-up, training support, and cross-functional quality initiatives.


This role works closely with Operations, Engineering, Manufacturing, Supply Chain, and Customer Service to ensure compliance, operational effectiveness, and timely resolution of quality-related issues in a fast-paced production environment.

Key Responsibilities

Quality Operations & Team Leadership

• Supervise and support daily activities of Quality Inspectors and QA support personnel
• Coordinate inspection priorities and departmental workload to support production demands and customer requirements
• Provide training, guidance, and coaching on quality procedures and compliance expectations
• Support escalation and resolution of quality-related production issues
• Identify opportunities for process improvement and increased departmental effectiveness

CAPA, Nonconformance & Customer Complaint Support

• Coordinate corrective and preventive action (CAPA) activities across departments
• Support root cause investigations and containment activities related to customer complaints, supplier issues, audit findings, and internal nonconformances
• Track corrective action deliverables, due dates, and effectiveness verification activities
• Maintain audit-ready documentation and objective evidence for investigations and corrective actions

Quality Systems & Compliance

• Support maintenance and continuous improvement of the Quality Management System (QMS)
• Assist with internal, customer, and third-party audit preparation and coordination
• Support development and implementation of SOPs, procedures, forms, and quality records
• Assist with document control and training coordination activities
• Monitor quality metrics and support departmental reporting

Cross-Functional Coordination

• Partner with Operations, Engineering, Manufacturing, Supply Chain, and Customer Service teams to resolve quality issues
• Support customer communication related to quality matters as assigned
• Escalate systemic or overdue quality risks to Quality Management
• Assist with continuous improvement initiatives related to manufacturing and quality systems

Qualifications

• 5-10 years of Quality Assurance or Quality Systems experience within a manufacturing environment
• Experience supporting CAPA processes, audits, and cross-functional investigations
• Previous leadership or supervisory experience preferred
• Strong working knowledge of ISO 9001 and/or AS9100 quality systems
• Experience with ERP and/or electronic quality management systems preferred
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in aerospace, medical device, defense, or other regulated manufacturing industries
• Internal Auditor certification or audit experience
• Familiarity with 8D, 5-Why, or similar root cause analysis methodologies
• Experience supporting customer audits and customer corrective actions
• Knowledge of cleanroom operations, environmental monitoring, and controlled environment compliance

Physical Requirements

• Ability to work in both office and manufacturing environments
• Ability to sit, stand, and walk for extended periods as needed
• Ability to occasionally lift up to 25 pounds

Additional Information


This position provides operational leadership and execution support within the Quality department and does not serve as the primary owner of the organization's Quality Management System or final quality authority.

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Oxnard (Ventura County), CA
2379
2371 East Vineyard Avenue
Suite B
Oxnard, CA 93036